... Description: Job Summary: The Support Call Centre Manager is responsible for overseeing the ... Process Improvement Utilize helpdesk and call centre software to streamline support ... experience managing a support or call centre team, preferably in an ISP ...
6 days ago
... recorded and live calls, Oversee/supervise/monitor call centre agents performing insurance ... the insurance Script, Assess the call centre agents’ adherence to legislation, ... to managers about agents’ performance Continuously train, coach, and guide call centre ...
26 days ago
... , mentor and coach a team of Call Centre Agents to create and deliver ... . • Leading and managing a team of Call Centre Agents to achieve client SLA ... campaign Requirements • Matric • 1-2 years contact Centre Team Leader experience Competencies • Strong ...
2 years ago
... required 2+ years of experience in Call Centre or Telesales Proven track record ... of success in telesales or call centre environments Proficient in Microsoft Office ...
a month ago
... client is seeking a motivated Call Centre / Service Agent to be the ... Key Responsibilities: Answer incoming calls and emails from customers Log ... in place for emergency call management Update and process ... roster and assign emergency calls to on-duty technicians ...
12 days ago
... skills to Suceed in the Call Centre Industry. Send us your CV ...
5 days ago
... skills to Suceed in the Call Centre Industry. Send us your CV ...
5 days ago
... weeks (where we unpack the calls sent to internal staff & ... (Client Journeys) done daily (call analysis of query) Reporting Weekly ... quality team Monthly repeat call analysis report Monthly top ... to Operations & Team) Weekly call listening sent by the client ...
a year ago
... needs Manage inbound and outbound calls in a timely manner Establish, develop ...
4 days ago
Description: Description Job function would be (but not limited to) - • Material management: Stocking, labeling, and organizing supplies and equipment • Supporting skilled workers: Preparing work areas and helping with tasks as directed by skilled workers ...
15 days ago
Description: Job function would be (but not limited to) - • Cleaning and maintenance: Sweeping, mopping, dusting, vacuuming, and changing light bulbs • Material management: Stocking, labeling, and organizing supplies and equipment • Supporting skilled ...
20 days ago
... and assist the Contact Centre Manager in handling the day- ... and complete information - Monitor calls to improve quality, minimise errors ... with the Customer Service Centre for further discussion with ... a point of escalation for calls requiring a higher degree of ...
3 years ago
... to ITES, KPO, Analytics, or Call Centre environments. Working knowledge of Tableau ...
26 days ago
... working experience as an Assistant Manager / Supervisor in Retail. ... stands are used properly. Shopping Centre Marketing: To look for ... opportunities within the shopping centre. To engage with the ... shopping centre marketing team to understand ...
2 days ago
... working experience as a Store Manager in Retail. Computer skills in ... stands are used properly. Shopping Centre Marketing: To look for ... opportunities within the shopping centre. To engage with the ... shopping centre marketing team to understand ...
2 days ago
... general correspondence to keep Centre Management, Property Managers, Building Staff, and Tenants ... . Provide related reports to Asset Managers, senior Property, Regional, and ... progress, and general items. Assist Centre Management or Property Management with ...
23 days ago
Description: Job Spec_Office Manager_Cape Town R30k + annual bonus ... Minimum requirements: Cape Town City Centre based - in-office opportunity - part ... plus experience as a PA/Office Manager in a small - medium-sized company ...
25 days ago
Description: Junior Operations manager for company who services the ... citizen, living within CT city centre or immediate outer suburbs - Own ...
4 days ago
... contact for the employees and managers operating at specified accounts and ... place to achieve agreed contact centre service, sales and quality targets ... HR business partner or HR Manager providing operations support • Knowledge an ...
2 years ago
... Service Maintain an effective hours call and professional service to all ... needs of the customer Develop a call schedule to adequately cover territory ...
2 years ago