... line direction to the Customer Service Centre Agents and assist the Contact ... line direction to Customer Service Centre Agents ensuring quality service is provided in ... issues raised with the Customer Service Centre for further discussion with management ...
3 years ago
... looking for a Service Delivery Administrator to support our Service Delivery Managers and ... ensure seamless service to ... in account management, client services, or IT distribution Strong proficiency ...
19 days ago
... - winning BPO service provider of innovative customised contact centre solutions from South ... a motivated and dedicated Junior Dialler Administrator to join our night shift ... : Previous experience working in a contact centre environment. Knowledge of IT/Dialer ...
a year ago
... other service providers (funeral benefit administrator, Section 37C Investigators, Trust Fund Administrators, ... that are outside the service level agreement. Advise member ... legislation, administration procedures and service level agreements. Maintain and ...
3 years ago
... with efficiency within the Contact centre Runs and analyses reports ... other skills requirement - Graduate Call centre experience , RTA role Preferential ... analytics. Offers insurance, banking, financial services, utilities, healthcare, travel, transportation ...
2 years ago
... all systems (including third party administrator systems) updated with all notes ... raised by the third-party administrators and clients. Acting as ... Offshore experience advantage Call Centre experience (Financial Services) Essential Excellent business writing ...
a day ago
... calls, Oversee/supervise/monitor call centre agents performing insurance sales calls ... insurance Script, Assess the call centre agents’ adherence to legislation, ... opportunities to improve product and service offerings, ensuring effective and professional ...
8 days ago
... in a timely manner Following call centre “scripts” when handling different topics ...
24 days ago
... claims that are outside the service level agreement. Advise member of ... Fund, legislation, administration procedures and service level agreements. Maintain and improve ...
2 years ago
... managing a team of Call Centre Agents to achieve client SLA ... goals including: o Customer Satisfaction Score o Service Level Goals o Quality Goals • Guiding ... campaign Requirements • Matric • 1-2 years contact Centre Team Leader experience Competencies • Strong ...
2 years ago
... an excellent International BPO/Call Centre Team Manager / Assistant Manager/Team ... is preferred Values & Behaviour Customer Service Orientation Quality Orientation Empathy for ... in at an International Call Centre Education Requirements Grade 12/Graduation ...
2 years ago
... complete budgets for general expenses, service contracts, electrical, plumbing, consumables, ... Maintain general correspondence to keep Centre Management, Property Managers, Building ... , and general items. Assist Centre Management or Property Management with ...
5 days ago
... store in Sun Valley Shopping Centre, Noordhoek If you do not ... of sales principles and customer service practices ·Able to perform duties ... •Reliable & trustworthy •Time management •Customer Service focus Duties and Responsibilities •Serving ...
7 days ago
... to employ a Client Service Consultant to telephonically service internal/external clients/ ... proposing solutions to process and service related failures To supply ... Grade 12 6 months contact centre experience/client services experience Excellent verbal and ...
a month ago
... centre agents, do you have a passion for customer service? ... We are looking for call centre agents ... least 1 year of customer service experience, including BPO A strong ... customer service background and excellent communication ...
a year ago
... in the BPO/Contact Centre sector in Cape Town ... to understand and meet service delivery levels. Ensure implementation ... & maintenance of Service Level Agreements and Standard ... conflict. Strong customer service focus. Flexibility and adaptability ...
2 years ago
... Financial Director and the Creditors Administrator via email, and notifying ... debtors analysis Support & Administration Services for Costing System: Supporting staff ... to the Project System Administrator and Creditors Administrator. Registering new clients. ...
a month ago
... our team as a Booking Administrator/Secretary at VVIP Bookings. This ... services and maintaining a high standard of client satisfaction. *Position Title:* Booking Administrator ... - Uphold the company’s standards of service and hospitality. *Qualifications:* - A ...
8 days ago
... opportunity has emerged for a Financial Administrator to join a vibrant entertainment companys ... financial operations. As a Financial Administrator, you will responsible for the ... and manage upgrades. Ensure fleet service and repair invoices are attached ...
15 days ago
... a dynamic and organized Tour/Travel Administrator to join our growing team ... manage reservations for required travel services (flights, accommodations, activities, etc.). * ... , collaborative team environment. * Strong customer service skills. What We Offer: * A ...
22 days ago