Description:
Are you a proactive and detail-oriented professional with a knack for client service and relationship management in the IT Distribution space? We’re looking for a Service Delivery Administrator to support our Service Delivery Managers and ensure seamless service to our clients.
What You’ll Be Doing:
Act as the key support for Service Delivery Managers, assisting with: Contract renewals and client agreements Finance queries and invoicing support Drafting presentations and proposals Client communication – answering calls, emails, and handling queries Liaising with internal departments to ensure smooth service delivery Identify and resolve service issues, ensuring client expectations are metWhat You Bring to the Table:
Experience in account management, client services, or IT distribution Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) Excellent communication skills – written, verbal, and face-to-face At least 4-6 years of relevant customer service or account management experience Experience in the IT Service Provider or Distribution industry is a plusWhat Makes You a Great Fit:
Passionate about technology and customer service Highly motivated, detail-oriented, and deadline-driven A strong team player who thrives in a fast-paced environment If you’re ready to take on a dynamic role where you can
22 Mar 2025;
from:
gumtree.co.za