Description:
Job Title: Premium Administrator
Location: Bryanston
Employment Type: Permanent
Date Reviewed: March 2025
Reports to: Financial Manager
Subordinates: None
Hire Resolve's Client is seeking to hire a Premium Administrator to join their team in Bryanston. The Premium Administrator supports the Financial Manager in ensuring that all premium-related financial transactions are accurately processed and recorded in a timely manner. To support the Financial Manager in managing premium-related processes, including refunds, insurer payments, debit order collections, and reconciliations.
Key Responsibilities:
Unpaid Premiums
- Notify the relevant underwriting party.
- Cancel policies as per predefined rules.
- Inform clients of actions taken, such as double debits, forced debits, or cancellations.
Bank Reconciliation
- Allocate daily deposits reflected on bank statements from the premium collection provider.
- Maintain the premium age analysis and liaise with underwriters.
- Take appropriate actions on premiums outstanding for more than 45 days.
Refunds
- Validate the legitimacy of refund requests.
- Process and record refunds on the Policy Administration System.
- Forward refund requests to the Financial Manager for release.
Insurer Payments
- Download bordereaux reports.
- Prepare and submit payment schedules to insurers.
- Distribute bordereaux to insurers.
Manual/Non-Binder/Non-Collection Policies
-
Allocate premiums received directly by insurers using commission statements as references.
Team Collaboration and Culture:
- Demonstrate behaviour that aligns with the organisation’s values and culture.
- Share knowledge of products, systems, and processes with team members.
- Work collaboratively with the Claims team to maintain service excellence.
Process Improvement and Compliance:
- Comply with all internal policies, procedures, and industry regulations.
- Identify opportunities for operational improvement and suggest enhancements.
Requirements:
Education:
- Grade 12 or equivalent.
- Finance-related qualification preferred.
Experience:
- Minimum 4 years' experience in a Premium Administrator or Accounts Assistant role within an insurance brokerage or administrator.
- Strong Microsoft Excel skills.
- Experience with premium collections and bordereaux preparation is advantageous.
Languages:
-
Proficient in both English and Afrikaans (verbal and written).
Core Competencies:
Knowledge:
- Sound understanding of short-term insurance and premium processes in a binder environment.
- Familiarity with the financial services industry.
- Knowledge of FICA and POPIA compliance.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
Skills:
- Strong interpersonal and communication abilities.
- Ability to work under pressure and multitask effectively.
- Capable of working independently or as part of a team.
- Good planning and organizational skills.
Attributes:
- High attention to detail.
- Results-driven and proactive.
- Self-motivated with a positive attitude.
- Problem-solving mindset.
- Creative, persistent, and determined.
Contact Hire Resolve for your next career-changing move.
- Salary: negotiable.
- Our client is offering a highly competitive salary for this role based on experience.
- You can also visit the Hire Resolve website: hireresolve.us or email us your CV: financialcareers@hireresolve.za.com
- Alternatively, you can also contact me directly at kay-leen.dupreez@hireresolve.us
- When applying via email please use "Premium Administrator" as the subject line
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.
Requirements:
- Notify the relevant underwriting party.
- Cancel policies as per predefined rules.
- Inform clients of actions taken, such as double debits, forced debits, or cancellations.
- Allocate daily deposits reflected on bank statements from the premium collection provider.
- Maintain the premium age analysis and liaise with underwriters.
- Take appropriate actions on premiums outstanding for more than 45 days.
- Validate the legitimacy of refund requests.
- Process and record refunds on the Policy Administration System.
- Forward refund requests to the Financial Manager for release.
- Download bordereaux reports.
- Prepare and submit payment schedules to insurers.
- Distribute bordereaux to insurers.
-
Allocate premiums received directly by insurers using commission statements as references.
- Demonstrate behaviour that aligns with the organisation’s values and culture.
- Share knowledge of products, systems, and processes with team members.
- Work collaboratively with the Claims team to maintain service excellence.
- Comply with all internal policies, procedures, and industry regulations.
- Identify opportunities for operational improvement and suggest enhancements.
- Grade 12 or equivalent.
- Finance-related qualification preferred.
- Minimum 4 years' experience in a Premium Administrator or Accounts Assistant role within an insurance brokerage or administrator.
- Strong Microsoft Excel skills.
- Experience with premium collections and bordereaux preparation is advantageous.
-
Proficient in both English and Afrikaans (verbal and written).
- Sound understanding of short-term insurance and premium processes in a binder environment.
- Familiarity with the financial services industry.
- Knowledge of FICA and POPIA compliance.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
- Strong interpersonal and communication abilities.
- Ability to work under pressure and multitask effectively.
- Capable of working independently or as part of a team.
- Good planning and organizational skills.
- High attention to detail.
- Results-driven and proactive.
- Self-motivated with a positive attitude.
- Problem-solving mindset.
- Creative, persistent, and determined.
- Salary: negotiable.
- Our client is offering a highly competitive salary for this role based on experience.
- You can also visit the Hire Resolve website: hireresolve.us or email us your CV: financialcareers@hireresolve.za.com
- Alternatively, you can also contact me directly at kay-leen.dupreez@hireresolve.us
- When applying via email please use "Premium Administrator" as the subject line