Description:
Key Responsibilities:Manage all lodge operations, ensuring smooth day-to-day running Lead and motivate lodge staff, creating a positive and efficient team environment Oversee guest relations, ensuring exceptional guest experiences and personalized services Monitor and maintain high standards in housekeeping, food and beverage, and facilities Manage budgets, cost control, and inventory Handle administrative tasks, including staff schedules, training, and performance reviews Coordinate with maintenance and security teams to ensure the lodge is well-maintained and secure Promote and uphold the lodges brand and values Ensure compliance with health, safety, and environmental regulations Assist with wildlife and guest activities, offering knowledgeable and engaging safari experiences Requirements:
At least 5 years of experience in hospitality management, within a 5-star game lodge or safari lodge environment Strong leadership and people management skills Excellent communication and interpersonal skills Proven experience in managing operations, budgeting, and financial reporting Knowledge of guest relations and service excellence Ability to manage a team effectively in a fast-paced environment A passion for wildlife and the outdoors Fluent in English (additional languages are an advantage) Flexibility to work irregular hours, including weekends and public holidays Valid drivers license (4x4 driving experience is beneficial) A strong work ethic and the ability to adapt to changing needs and challenges
22 Feb 2025;
from:
gumtree.co.za