... Provide technical support to dealership service teams for diagnostics, troubleshooting ... Field Fixes, Software Updates & Service Campaigns Assist dealerships in implementing ... fixes, software updates, and service campaigns. Training & Development Coordination ...
10 days ago
... timelines. Coordinate with approved service providers. Maintain necessary reserves ... : Foster professional relationships with service providers and brokers. Manage ... ensure excellent customer service. Uphold Commercial's Standards of Service Excellence. General ...
10 days ago
... with the scope of services requested Ensure that all ... with internal and external service providers Ensure that a ... quotes are obtained from service providers where possible Ensure ... of rates & service are obtained from service providers. Ensure that ...
12 days ago
... , positioning the company as a preferred service provider and expert. Establish and ... . Ensure the delivery of exceptional service across all operations. Manage the ... off on Client and Service provider contracts and Service Level Agreements (SLA ...
13 days ago
... (Clocking/Write up/Repair procedures/Service schedules etc.) Fix vehicles First ... : You need to complete the Service schedule Complete the vehicle sign ... into your name Service, replace oil, oil filter and ...
13 days ago
... ) conversation. Strive for excellent customer service with a high NPS. Ensure minimal ... Call Centre Management and Customer service Proven analytical abilities. Knowledge of ... within the business. Strong Customer service orientation Strong problem-solving and ...
13 days ago
... deliver specialised After Sales consulting services, driving the accomplishment of ... Customer Experience Management, Parts and Service Business Objectives. In consultation ... but not limited to Service Core Process, Warranty, Service & Maintenance Plans, ...
14 days ago
... will have a passion for customer service, excellent communication skills and strong ... mentorship. Develop and implement customer service policies and procedures to ensure ... and best practices in customer service. Qualifications Bachelors degree in business ...
18 days ago
... by investigating potential and actual service problems; escalate and/ or apply ... advising on systems development and service delivery staff on policies; procedures ... smooth workflow in obtaining required service by liaison with vendors and ...
23 days ago
... company as a preferred service provider and expert Establish and ... the delivery of exceptional service across all operations Manage ... on Client and Service provider contracts and Service Level Agreements ... Periodic Quality Assurance on services and reviews on ISO ...
23 days ago
... responsible for ensuring exceptional customer service, enhancing customer satisfaction, and ... develop strategies for enhancing support services. Reporting: Generate and ... other resources required for effective service delivery. Cross-Functional Collaboration: ...
24 days ago
... responsible for ensuring exceptional customer service, enhancing customer satisfaction, and ... develop strategies for enhancing support services. Reporting: Generate and ... other resources required for effective service delivery. Cross-Functional Collaboration: ...
24 days ago
... a strong, demonstrated commitment to customer service and be committed to a proactive ... and procedures to continually enhance service quality, service delivery, and support. Ability ...
24 days ago
... Skills and Abilities: * Customer service excellence * Strong relationship-building skills ... delivering excellent customer service. * Manage key service areas/functions to ... Communicate internal processes to enhance service quality to clients and develop ...
24 days ago
... generation and achievement of sales & service targets, by: Ensuring understanding of ... increase awareness and understanding of service offering driving product initiatives to ... educating sales team on product/service offering and client engagement Qualifications ...
25 days ago
... to enhance customer engagement and service processes. • Drive the design and ... SAP CRM components, including Sales, Service, and Marketing modules. • Collaborate with ... integration. • Prior experience in customer service process enhancements using SAP CRM.
28 days ago
... software when required Customer Service/Support Fulfil service requests for both internal ... and Maintenance Provide BI application service desk support Coordinate and manage ...
a month ago
... with overall company objectives Ensure service excellence and operational effectiveness ... by ensuring timely communication, quality service delivery and proactive problem resolution ... develop and support after-sales service strategies, ensuring alignment with ...
a month ago
... assistance to OEM customer service. Analyze failure trends and ... during diagnosis assistance. Ensure service materials are updated and ... OEM departments to ensure service materials for new vehicle ... order at OEM and dealer service centers. Apply 5S principles ...
a month ago
... of Technical Support & Training / Aftersales Service Manager. Take full responsibility for ... as needed. Technical Support / Aftersales Service: Provide assistance to the OEM ... Aftersales Service and Technical Support teams when ...
a month ago