Description:
Methods Department Manager Project Management/Process Improvement Multi-Technical Facility Management East Rand
Reporting to the Operations Director, the Methods Department Manager is responsible for standardizing processes, enhancing efficiency, and ensuring quality assurance across all operations in a multi-technical facility management company. This role plays a key part in optimizing service delivery, supporting tendering processes, overseeing digital transformation, and driving continuous improvement. The Methods Manager acts as a bridge between operations, technology, and quality assurance, ensuring alignment with industry best practices and company objectives
Minimum requirements:
- Experience : 8+ years of experience in facility management, maintenance operations, or process improvement, with at least 35 years in a leadership role.
- Education : Bachelors or Masters degree in Engineering, Facility Management, Business Administration, or a related field.
- Technical Expertise : Strong knowledge of multi-technical maintenance (HVAC, electrical, mechanical, fire protection, plumbing, etc.).
- Process Improvement : Experience in Lean, Six Sigma, Kaizen, or other operational efficiency methodologies.
- Digital Tools : Proficiency in CMMS, CAFM, BMS, IoT solutions, and data-driven facility management systems.
- Analytical & Problem-Solving Skills : Ability to analyze data, identify inefficiencies, and implement effective solutions
Leadership & Collaboration : Proven ability to lead cross-functional teams, drive change, and
implement best practices.
Key responsibilities:
Process Standardization & Optimization
- Develop and implement standardized processes to ensure consistency across all facility management services (HVAC, electrical, plumbing, mechanical, etc.).
- Define best practices, operational workflows, and maintenance procedures to optimize service delivery.
- Conduct process audits and gap analyses, identifying areas for efficiency improvements.
- Ensure compliance with international facility management standards and company policies.
Tendering & Pricing Support
- Collaborate with the business development and commercial teams to support tendering and contract management.
- Develop pricing strategies, ensuring competitiveness while maintaining profitability.
- Analyze technical requirements and provide input on resource allocation, cost estimation, and service scope definition.
- Ensure alignment of proposals with operational capabilities and industry benchmarks.
Commissioning, Kickoff & Handover Management
- Oversee new project commissioning, ensuring smooth onboarding of facility management contracts.
- Develop and implement kickoff plans, operational readiness as