Description:
EVS, an innovator and pioneer in remote fire detection is seeking a motivated DC Manager to join our Piet Retief team!
This is a critical leadership role responsible for overseeing the daily operations, staff, and performance of our fire detection centre in Piet Retief. You will lead a team of operators, ensure quality and compliance with response protocols, and continuously improve detection performance and reporting standards. The ideal candidate is an organised, people-focused leader with operational management experience- preferably in a tech-enabled or control room environment — and a strong commitment to accountability and service excellence.
Key Responsibilities
Manage and supervise the Detection Centre team, including scheduling, performance oversight, and shift handoversEnsure the continuous and effective operation of the ForestWatch system and all monitoring processes
Maintain strict adherence to fire detection protocols, data accuracy, and incident reporting standards
Conduct regular quality checks, audits, and system reviews to ensure efficiency and responsiveness
Recruit, train, coach and develop operators in collaboration with HR and technical leads
Liaise with technical support teams and escalate technical issues when needed
Compile daily, weekly, and monthly operational reports for internal and client use
Handle incident escalation and client/stakeholder communications related to detection centre operations
Ensure compliance with health, safety, and labour practices aligned with South African legislation
Drive a culture of accountability, vigilance, and operational excellence in the team
Requirements 3–5 years’ experience in a team leadership, control room, or operations management role
Strong administrative, communication, and planning skills
Working knowledge of shift-based operations and essential services environment
Proficient in data entry, reporting tools, and computer-based systems
Ability to manage people fairly and firmly while maintaining team morale
Calm, level-headed decision-making under pressure
Advantageous: exposure to surveillance systems, emergency services, or environmental monitoring
A valid South African ID and clear criminal record
To apply, follow the link below or scan the QR code in the images attached to this advert: https://form.jotform.com/250994346011556
10 Apr 2025;
from:
gumtree.co.za