Description:
- Oversee the daily operations of multiple restaurant outlets and functions, ensuring seamless service delivery.
- Develop and implement training programmes for managers, waiters, and bar staff to elevate service standards.
- Recruit, onboard, and train new staff as required to ensure a high-performing and well-integrated team.
- Enhance beverage offerings by curating innovative wine, cocktail, and non-alcoholic drink menus in line with the brand's experience.
- Motivate, lead, and coach a team of managers and staff who are well-established in their roles, ensuring continuous growth and performance.
- Uphold and refine service SOPs, ensuring that guest experiences meet the highest hospitality standards.
- Work closely with the culinary team to align wine pairings with the culinary offering and enhance the overall guest experience.
- Take responsibility for stock control, ordering, and cost management to maintain operational efficiency.
Requirements:
- Oversee the daily operations of multiple restaurant outlets and functions, ensuring seamless service delivery.
- Develop and implement training programmes for managers, waiters, and bar staff to elevate service standards.
- Recruit, onboard, and train new staff as required to ensure a high-performing and well-integrated team.
- Enhance beverage offerings by curating innovative wine, cocktail, and non-alcoholic drink menus in line with the brand's experience.
- Motivate, lead, and coach a team of managers and staff who are well-established in their roles, ensuring continuous growth and performance.
- Uphold and refine service SOPs, ensuring that guest experiences meet the highest hospitality standards.
- Work closely with the culinary team to align wine pairings with the culinary offering and enhance the overall guest experience.
- Take responsibility for stock control, ordering, and cost management to maintain operational efficiency.
- Minimum five years of experience in an F&B operational management role overseeing multiple outlets.
- Proven track record in staff training and development, with the ability to coach and uplift teams to deliver exceptional service.
- Extensive wine and beverage knowledge: understanding of wine lists, bar operations, and beverage menu development.
- Strong leadership and team management skills: must be confident in leading, guiding, and driving a team of long-serving managers and waiters.
- Hands-on operational approach: must lead from the front, ensuring smooth service across all outlets.
- Exceptional organisational and problem-solving skills: ability to manage multiple priorities effectively.
- Ability to implement and maintain SOPs to ensure consistency and efficiency.
- High-energy, can-do attitude, and proactive mindset.
- Strong knowledge of POS systems, stock control, and cost management.
- Ability to process data and deliver reports using Excel, Micros, and Sage.
- Willing to work flexible hospitality hours, including evenings, weekends, and public holidays.
- Minimum five years of experience in an F&B operational management role overseeing multiple outlets.
- Proven track record in staff training and development, with the ability to coach and uplift teams to deliver exceptional service.
- Extensive wine and beverage knowledge: understanding of wine lists, bar operations, and beverage menu development.
- Strong leadership and team management skills: must be confident in leading, guiding, and driving a team of long-serving managers and waiters.
- Hands-on operational approach: must lead from the front, ensuring smooth service across all outlets.
- Exceptional organisational and problem-solving skills: ability to manage multiple priorities effectively.
- Ability to implement and maintain SOPs to ensure consistency and efficiency.
- High-energy, can-do attitude, and proactive mindset.
- Strong knowledge of POS systems, stock control, and cost management.
- Ability to process data and deliver reports using Excel, Micros, and Sage.
- Willing to work flexible hospitality hours, including evenings, weekends, and public holidays.
31 Mar 2025;
from:
careers24.com