Description:
Job Description
Job Purpose
- To co-ordinate and manage the operation of all aspects of the existing commissioned Corporate Cleaning Contracts and any subsequent or future contract in this area.
- To co-ordinate and manage the operation of all aspects of further externally commissioned Facilities Management-related service contracts that may be required to become the responsibility of the incumbent in the future eg: hygiene, pest control,Trolley Management..
- To control the financial and resource management of the contracts allocated to you.
- To manage quality standards and to control contract costs.
- To provide professional and technical advice specific to Facilities Management Services to departments, committees and external agencies as approved by the company.
- To ensure the work is compliant with professional standards, within devolved budgets and meets Service Level Agreements (SLAs) via sound and accountable management systems.
- To lead change and assist in the delivery of excellence in customer service and professional Facilities Management delivery, instilling a culture of continuous improvement.
- To liaise, co-ordinate and represent the service and company as a champion for customer service. To build a reputation for best in class Facilities Management for customer service within all the sites allocated to you.
- To manage trolley losses and recoveries on site in the region.
Skills and Competencies
- Good understanding of scheduling of staffing and assign cleaning tasks productively to each position to achieve an output standard according to site specific SLAs.
- Strong people skills and knowledge or Industrial relations.
- Strong on client relationships and strong communication skills.
- Leadership skills.
- Attention to detail.
- Sense of urgency.
- Problem solving experience.
- Able to work under pressure.
- Be flexible and adaptable.
- Should be able to work independently.
- Able to work independently and under pressure.
- Provern Experince working with Trolley Management
Qualifications
- Minimum Matric or extensive relevant experience;
- 5 years Cleaning/Trolley Management experience in a similar environment on middle management level.
- Must have own drivers'''''''' license and own vehicle.
- Relevant operations and people management experience.
- Strong management of staff experience and the ability to oversee large compliments of people. (ie. timekeeping, attendance, check work flows, monitoring of schedules, motivating and disciplining staff).
- Identifying potential candidates to develop.
- Understand cleaning principles and knowledge of company policies and procedures.
24 Mar 2025;
from:
gumtree.co.za