Regional manager-GP Region

Description:

Job Description

Job Purpose

• To co-ordinate and manage the operation of all aspects of the existing commissioned Corporate Cleaning Contracts and any subsequent or future contract in this area.
• To co-ordinate and manage the operation of all aspects of further externally commissioned Facilities Management-related service contracts that may be required to become the responsibility of the incumbent in the future eg: hygiene, pest control,Trolley Management..
• To control the financial and resource management of the contracts allocated to you.
• To manage quality standards and to control contract costs.
• To provide professional and technical advice specific to Facilities Management Services to departments, committees and external agencies as approved by the company.
• To ensure the work is compliant with professional standards, within devolved budgets and meets Service Level Agreements (SLAs) via sound and accountable management systems.
• To lead change and assist in the delivery of excellence in customer service and professional Facilities Management delivery, instilling a culture of continuous improvement.
• To liaise, co-ordinate and represent the service and company as a champion for customer service. To build a reputation for best in class Facilities Management for customer service within all the sites allocated to you.
• To manage trolley losses and recoveries on site in the region.

  Skills and Competencies

  • Good understanding of scheduling of staffing and assign cleaning tasks productively to each position to achieve an output standard according to site specific SLAs.
  • Strong people skills and knowledge or Industrial relations.
  • Strong on client relationships and strong communication skills.
  • Leadership skills.
  • Attention to detail.
  • Sense of urgency.
  • Problem solving experience.
  • Able to work under pressure.
  • Be flexible and adaptable.
  • Should be able to work independently.
  • Able to work independently and under pressure.
  • Provern Experince working with Trolley Management

    Qualifications

    • Minimum Matric or extensive relevant experience;
    • 5 years Cleaning/Trolley Management experience in a similar environment on middle management level.
    • Must have own drivers'''''''' license and own vehicle.
    • Relevant operations and people management experience.
    • Strong management of staff experience and the ability to oversee large compliments of people. (ie. timekeeping, attendance, check work flows, monitoring of schedules, motivating and disciplining staff).
    • Identifying potential candidates to develop.
    • Understand cleaning principles and knowledge of company policies and procedures.