Description:
A well-established beachfront venue in Yzerfontein is looking for a dedicated and customer-focused Front of House Manager/Receptionist to oversee front desk operations and accommodation management. The ideal candidate will ensure seamless guest experiences, from reservations to check-out, while maintaining high standards of service, cleanliness, and efficiency.
Key Responsibilities
- Manage front desk operations, ensuring smooth and efficient service.
- Oversee guest check-ins, check-outs, and reservations.
- Handle guest inquiries, concerns, and special requests with professionalism.
- Maintain accurate guest records and financial transactions.
- Ensure common areas and guest accommodations are clean and well-maintained.
- Supervise and train housekeeping staff to uphold service standards.
- Prepare daily reports and analyze trends to improve operations.
- Manage inventory of office and guest supplies, placing orders as needed.
- Uphold front office policies and procedures to enhance efficiency.
- Ensure the reception area is always organized and welcoming.
Requirements
- Strong communication and interpersonal skills.
- Excellent leadership and problem-solving abilities.
- Ability to manage multiple tasks and prioritize effectively.
- Proficiency in Microsoft Office; knowledge of NightsBridge Property Management System is a plus.
- Positive attitude, adaptability, and strong work ethic.
- High attention to detail and ability to maintain confidentiality.
- Willingness to work weekends and holidays as required.
Why Join Us?
- Work in a stunning beachfront location.
- Be part of a passionate and dynamic team.
- Play a key role in shaping guest experiences and business success.
- Enjoy a rewarding and hands-on hospitality leadership role.
If you meet the above requirements and want to make a career-changing move,
apply today by emailing your CV to hospitality_careers@hireresolve.za.com or visit
our website: www.hireresolve.co.za 👏🏾👏🏾 ✅
Requirements:
- Manage front desk operations, ensuring smooth and efficient service.
- Oversee guest check-ins, check-outs, and reservations.
- Handle guest inquiries, concerns, and special requests with professionalism.
- Maintain accurate guest records and financial transactions.
- Ensure common areas and guest accommodations are clean and well-maintained.
- Supervise and train housekeeping staff to uphold service standards.
- Prepare daily reports and analyze trends to improve operations.
- Manage inventory of office and guest supplies, placing orders as needed.
- Uphold front office policies and procedures to enhance efficiency.
- Ensure the reception area is always organized and welcoming.
- Strong communication and interpersonal skills.
- Excellent leadership and problem-solving abilities.
- Ability to manage multiple tasks and prioritize effectively.
- Proficiency in Microsoft Office; knowledge of NightsBridge Property Management System is a plus.
- Positive attitude, adaptability, and strong work ethic.
- High attention to detail and ability to maintain confidentiality.
- Willingness to work weekends and holidays as required.
- Work in a stunning beachfront location.
- Be part of a passionate and dynamic team.
- Play a key role in shaping guest experiences and business success.
- Enjoy a rewarding and hands-on hospitality leadership role.
20 Mar 2025;
from:
careers24.com