Description: Job Description Call Centre Team Manager (Debt Collection) About this role: ... To manage and support the Call ... client Collection targets. Accountable for Call Centre Agents performance through quality ...
5 days ago
... . Successful candidates will be making call based lead generation for insurance ...
6 days ago
... 2. Observe and evaluate call center performance to identify opportunitiesfor ... new and experienced call center agents on call center procedures, product knowledge ... Collaborate with call center managers to develop and implement the call center's annual training ...
22 days ago
... developing, creating and implementing call center quality processes and procedures; ... Participates in design of call monitoring formats and quality ... call calibration sessions for call center staff. Provides feedback to call center team leaders and managers ...
5 days ago
... Description: Team Manager Role Summary This ... Agents in the contact center Briefing and readiness ... Complaints. Manage application of call structure guidelines Qualification & ... 2 years’ experience in a call center environment (Outbound). Financial Services ...
2 days ago
... of the Data Center NOC FO (Front Office) Manager, who will ... the efficient performance of data center systems. Key Responsibilities NOC ... and manage the Data Center NOC team for continuous ... . Deep understanding of data center systems, monitoring tools, and ...
10 days ago
... operations., internal structuring or a legal center of excellence. If you meet ...
4 days ago
... an experienced Packaging Sales Manager in the Corrugated Carton ... and monitoring daily sales call reports. Run weekly sales ... Sign off on weekly sales call plans. Sales reports such ... Competencies/Skills: Competent team manager with good leadership skills Able ...
5 days ago
... Call Centre, Claims team, employers and external service providers. The Claims Manager ... reports to the Snr Manager PSSPF. ... determined by the Senior Manager: PSSPF Claims. Record ... irregularities to the Senior Manager: PSSPF Claims. Monitor ...
3 years ago
... is available for a BPO Divisional Manager. Duties & Responsibilities: BPO Opps ... mentor, and manage a team of managers and supervisors to ensure effective ... performance metrics, including call volume, response time, first call resolution, customer satisfaction ...
a year ago
... customers effectively by maintaining a regular call pattern Forming a dynamic business relationship ... to work flexible hours, when called upon to do so. In ...
a month ago
... parts is looking for a Project Manager (Mining) to support the external ... guidance of the Business Development Manager, the responsibility will be to ... forms, vendor application forms, meeting call reports, project list updates, compilation ...
a month ago
... Manager is responsible for overseeing all human resources functions within a busy call ...
3 days ago
... managerial experience, managing Key Account Managers/Sales or similar roles. Computer ... , and develop Key Account Managers (KAMs). Review call reports, resolve customer claims ...
3 days ago
Description: The Regional Aftersales Manager oversees aftersales operations in a designated ... primary contact for dealership service managers and aftersales teams in the ... , policies, and procedures across service centers. Address and resolve daily operational ...
17 days ago
Description: As a Logistics Manager, you will be responsible for ... and rollout of new distribution centers, ensuring compliance, operational readiness, and ...
26 days ago
... role. Previous sales experience having called on customers within the metal ...
a month ago
... developing, creating and implementing call center quality processes and procedures; ... Participates in design of call monitoring formats and quality ... call calibration sessions for call center staff. Provides feedback to call center team leaders and managers ...
a year ago
... assistance to Client Services, the Call Center, Claims team, employers and external ... external. Assist Client Services, the Call Center, Claims team, employers and external ... other responsibilities allocated by the manager. Cheque releasing, Year ends & ...
2 years ago
... Client Services Consultants for their call center. Minimum Requirements: Matric qualification Clear ... Insurance 2 years of experience in a call center NQF Level 5 Wealth Management Certificate ...
a year ago
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