... Resolves all calls logged by the Call Centre Agents and Back ... done within SLA Escalates calls to the relative parties ... and Server Platforms Confirms Call resolution with client before resolving ... of the call Investigates and reports on ...
3 years ago
... paid as per the stipulated agent /client payment. Ensure ... and complete statements to the agents. Financial Operations: Credit Note ... and complete receipting of agents payments in the financial ... Stay updated about new agents and products and establish ...
24 days ago
... joining our client's team of call centre agents, do you have a passion ... ? We are looking for call centre agents to join our client’s team ...
a year ago
... monitoring and evaluating sales agents' performance in international campaigns ... quality assessments of sales calls, chat interactions, and ... and training to sales agents to enhance their sales ... TL / similar role within a call center/ BPO or sales environment ...
a year ago
... monitoring and evaluating sales agents' performance in international campaigns ... quality assessments of sales calls, chat interactions, and ... and training to sales agents to enhance their sales ... TL / similar role within a call center/ BPO or sales environment ...
a year ago
... up weekly programme with Site Agent Plan activities according to weekly ... materials. Report exceptions to Site Agent. Responsible for house keeping of ... . Plan corrective action with Site Agent. Check the correct cost codes ...
a month ago
... relationships with the Sales Agents Generate and grow sales ... relevant familiarization trips with agents Deliver a speedy service to ... any developments on the agent relationship for all bookings. ... excellent service delivery to agents at all times. Requirements ...
a month ago
... a correct priority All logged calls are too updated timeously. ... resolution or assignment of call within the Micros SLA ... and properly maintained Support Calls Once a call is assigned, the ... her responsibility to resolve the call, unless instructed otherwise. ...
3 years ago
... will report to the Site Agent and Contracts Manager and will ... standards. Liaise with the Site Agent and Contracts Manager to report ...
18 days ago
... will report to the Site Agent and Contracts Manager and will ... standards. Liaise with the Site Agent and Contracts Manager to report ...
23 days ago
... will report to the Site Agent and Contracts Manager and will ... standards. Liaise with the Site Agent and Contracts Manager to report ...
23 days ago
... will report to the Site Agent and Contracts Manager and will ... standards. Liaise with the Site Agent and Contracts Manager to report ...
24 days ago
... , and debugging tools like a seasoned agent knows their weapons. Stealth Mode ... ). Ready to take the job, agent? Send your resume and portfolio ...
a month ago
... visits & handling general daily enquiries Agent Fees calculation Owner Payments Supported ... off accounts Capturing and posting Agent Fees & Owner Payments Other Responsibilities ...
a year ago
... Manage all branding, collateral on agent platforms including the Info Zone ... , Agent Zone, Dropbox, WETU, and Safari ...
2 years ago
... . Previous experience as an Estate Agent is highly desirable. Excellent verbal ... be confident and articulate on calls. Eagerness to be part of ...
19 days ago
Description: Duties: Handle incoming reservation calls and emails, ensuring accurate booking ... in the capacity of a Reservations Agent within a 4 / 5* hotel environment Proficiency in ...
21 days ago
... team of Outbound Sales Consultants/Agents as per SLA. Product comprehension ... Team leadership and management Guide agents by demonstrating exceptional customer ... staff. Communicate job expectations to Agents Harness agent’s potential to perform optimally ...
a year ago
... role in the team, providing call/incident management, IT support, control ... P1/P2 escalations • • Ensure all calls logged via IT Request and ... adoption by Team leaders and agents to complete the incident and ...
a year ago
... payments as required. Agent Communication: Liaise with agents regarding owner payments. Petty ... liaising with owners, tenants, and agents. Why Join Us? Work with ...
17 days ago