Where

Reservations Consultant

Bright Placements
Cape Town Full-day Full-time

Description:

A respected and growing business in the travel and luxury hospitality sector is seeking a professional and experienced Reservations Consultant to join their team at their offices in the Southern Suburbs of Cape Town.This is an excellent opportunity for an individual with a background in luxury travel or hospitality who is highly organised, client-focused, and able to perform under pressure. The successful candidate will handle reservations and related client communication, ensuring a seamless and exceptional experience for every guest.Key Responsibilities:Manage all client reservations with precision and professionalismProvide prompt and courteous communication to clients via email and telephoneLiaise with various internal departments to ensure accuracy and efficiency in bookingsUpdate and maintain booking systems with the latest client and itinerary informationSupport the wider team with administrative tasks and client support as requiredTake part in a rotating weekend standby schedule (telephonic support only) Requirements:
  • Previous experience in a reservations, travel consulting, or luxury hospitality role
  • Strong administrative and communication skills
  • High level of attention to detail and ability to work independently
  • Well-spoken, professional, and client-service oriented
  • Candidates residing near the Southern Suburbs of Cape Town will be given preference
Role Details:
  • This is a live-out position
  • Working hours: Monday to Friday, 08:30 to 16:30
  • Weekend standby rotation (telephonic only – not in-office)
  • Standard company benefits apply, including provident fund, medical aid contribution (for Discovery members), and fully covered Momentum medical insurance

Requirements:

  • Previous experience in a reservations, travel consulting, or luxury hospitality role
  • Strong administrative and communication skills
  • High level of attention to detail and ability to work independently
  • Well-spoken, professional, and client-service oriented
  • Candidates residing near the Southern Suburbs of Cape Town will be given preference
  • This is a live-out position
  • Working hours: Monday to Friday, 08:30 to 16:30
  • Weekend standby rotation (telephonic only – not in-office)
  • Standard company benefits apply, including provident fund, medical aid contribution (for Discovery members), and fully covered Momentum medical insurance
23 May 2025;   from: careers24.com

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