Description:
TWK Agri has the following vacancy available: IT Training Specialist within the IT division at Piet Retief, Mpumalanga.Job Summary:
This role focuses on end-user training—helping staff confidently use Microsoft tools to work efficiently. The Training Specialist will design and deliver engaging, practical sessions for non-technical users.
Responsibilities and Duties:
- Deliver engaging, easy-to-understand training sessions on Microsoft 365 applications
- Conduct both live and virtual training sessions, as well as in-person workshops where required
- Provide hands-on support for employees, helping them adjust to new tools
- Offer bite-sized training sessions for different skill levels, from beginners to power users
- Develop easy-to-follow training materials such as quick reference guides, videos, FAQs, and user-friendly how-to documents
- Work closely with the IT and Change Management teams to ensure training aligns with the company’s migration plan
- Address common end-user concerns and make the transition to new features feel simple and stress-free
- Gather feedback from employees to improve training content and methods
- Champion a positive and supportive learning culture, encouraging employees to embrace the new tools
- Provide follow-up support, including refresher sessions and drop-in Q&A sessions
Qualifications and Skills:
- Matric / Grade 12
- Microsoft 365 Certified: Fundamentals certification (advantageous)
- Previous experience delivering training to non-technical users in a corporate environment
- Deep understanding of Microsoft 365 applications from an end-user perspective
- Ability to explain technical concepts in a simple, practical, and engaging way
- Experience creating training materials (videos, presentations, guides, FAQs)
- Excellent communication, presentation, and interpersonal skills
- Experience conducting virtual and in-person training sessions
- Passion for helping people learn and gain confidence in using technology
*The company can expire job adverts at any time at their own discretion.
Requirements:
- Deliver engaging, easy-to-understand training sessions on Microsoft 365 applications
- Conduct both live and virtual training sessions, as well as in-person workshops where required
- Provide hands-on support for employees, helping them adjust to new tools
- Offer bite-sized training sessions for different skill levels, from beginners to power users
- Develop easy-to-follow training materials such as quick reference guides, videos, FAQs, and user-friendly how-to documents
- Work closely with the IT and Change Management teams to ensure training aligns with the company’s migration plan
- Address common end-user concerns and make the transition to new features feel simple and stress-free
- Gather feedback from employees to improve training content and methods
- Champion a positive and supportive learning culture, encouraging employees to embrace the new tools
- Provide follow-up support, including refresher sessions and drop-in Q&A sessions
- Matric / Grade 12
- Microsoft 365 Certified: Fundamentals certification (advantageous)
- Previous experience delivering training to non-technical users in a corporate environment
- Deep understanding of Microsoft 365 applications from an end-user perspective
- Ability to explain technical concepts in a simple, practical, and engaging way
- Experience creating training materials (videos, presentations, guides, FAQs)
- Excellent communication, presentation, and interpersonal skills
- Experience conducting virtual and in-person training sessions
- Passion for helping people learn and gain confidence in using technology
15 May 2025;
from:
careers24.com