Description:
Requirements:Grade 12 Security Grade A ( Essential) PSIRA Registered ( Essential) 1+ year management experience 1+ year experience as a manager in a Control room/call centre environment (compulsory) Valid drivers license Fluent in English and Afrikaans Willing to work overtime Must reside in Centurion area Must have reliable transport Knowledge of Listener software compulsory MS. Office (Word, Outlook, Excel) Skills:
Good interpersonal and relationship management skills Well-developed value system specifically as it refers to ethics, integrity, trust, and confidentiality Good and clear communication skills Ability to prioritize work and urgent matters Ability to function independently and to take responsibility and initiative Extensive knowledge of Excel, Outlook and Word. Must be able to work under pressure Must have good problem-solving skills Punctual Disciplined Patience Attentiveness Assertiveness Sound leadership skills with the capability to motivate and develop staff Planning and Organizing Attention to detail Team Player willing to go the extra mile when needed
Responsibilities:
Effectively manage all equipment in the control room Effectively manage control room personnel Effectively handle client complaints Administration for example leave forms, rosters, etc. Assist with training of control room personnel Assist with the recruitment of control room personnel
Please note only shortlisted candidates will be contacted. If you have not heard from us in 2 weeks, please consider your application unsuccessful.
07 May 2025;
from:
gumtree.co.za