Description:
As a Restaurant Manager, you will be responsible for maintaining high standards of service, ensuring smooth daily operations, managing staff, and enhancing the overall guest experience. You will oversee all front-of-house equipment, service flow, and guest interactions while ensuring adherence to health and safety regulations. You will also handle stock control, financial oversight, and staff training, playing a key role in delivering a memorable dining experience for our guests.Key Responsibilities:
Oversee the daily food and beverage operations, including breakfast, lunch, and dinner service. Ensure the team is well-prepared with proper mise en place and assigned responsibilities for each shift. Perform opening and closing procedures and conduct shift handovers. Provide excellent customer service by addressing guest needs and resolving complaints professionally. Organise special events and ensure guests' special occasions are celebrated appropriately. Monitor and control stock levels, placing beverage orders and managing inventory efficiently. Ensure strict adherence to hygiene and safety regulations within the restaurant and bar. Oversee the procurement of front-of-house items such as crockery, cutlery, glassware, and uniforms. Manage and train staff, creating rosters and monitoring performance to maintain high service standards. Conduct regular staff training on emergency procedures and compliance with health and safety regulations. Implement cost control measures to maintain profit margins while ensuring quality service. Maintain a clean, professional, and welcoming restaurant environment at all times. Who We Are Looking For:
We are seeking a highly motivated individual with:
A tertiary education with a recognized culinary or hospitality qualification 5 years experience in high end properties in a similar position Proven experience as a Restaurant Manager or in a similar hospitality management role. Strong leadership skills and the ability to manage and train a team effectively. Excellent guest service skills with the ability to handle complaints professionally. A solid understanding of financial and stock management within a restaurant setting. Knowledge of hygiene, health, and safety regulations in the hospitality industry. A passion for delivering outstanding food and beverage experiences. Hosting and the guest experience Computer literate
Training and implementation
30 Apr 2025;
from:
gumtree.co.za