Business Support Specialist (Personal Assistant)

Description:

We are looking for a snr resource that is disciplined, good with details, articulate and able to be assertive around deadlines. Confidentiality and ethical behaviour is key to this role due to the exposure of strategy, customer and employee information. Able to work irregular hours occasionally due to the time zones and multitask with the various markets

Summary:
The Business Support Specialist position will be responsible for overseeing, assisting and coordinating the VP and GMs strategic and day to day activities. This is a critical administrative role that will handle day to day administrative tasks and provide a supportive role to the VP and GM including supporting the 5 markets reporting to the VP and GM (SA, Bangladesh, Philippines, Burkina Faso and Niger). The incumbent will work closely with the VP and GM to ensure effective coordination and follow up all actions, projects and initiatives arising from the VP and GMs office. The incumbent is required to work in a pro-active manner to ensure follow through on these initiatives and will be instrumental in providing feedback and drive actions in this regard. The role holder will manage business and travel arrangements, coordinate meetings, manage calendars, manage guests, assist in the preparation of presentations, preparing and editing documents, and various other administrative duties. The incumbent must have the ability to handle and protect confidential information with the highest level of discretion.
Requirements:
Diploma in Office Management or Executive Assistant 4 + years administrative experience at a senior level. Project Management knowledge and experience is an added advantage
Competencies:
Superior customer service skills and professional manner.
Maintains confidentiality and uses a high degree of discretion. Able to multitask Ability to meet and keep deadlines Self-motivated, able to work in a team and independently on multiple projects in a fast-paced environment Excellent computer skills including Microsoft Office suite and document management systems Strong relationship-development skills resulting in long term mutually beneficial client relationships. Strong organization, planning and project management skills; ability to prioritize tasks for both self and team to meet business requirements and deadlines. Ability to prioritize tasks for both self and team to meet business requirements and deadlines. Excellent commination skills both in writing and orally Excellent report writing skills Strong attention to detail Ability to effectively manage a project from beginning to end. Strong leadership skills Ability to work in a time-sensitive and high-volume envi