Description:
REQUIREMENTS:Microsoft or Comptia certifications (e.g., MCSA, MCSE, Comptia Server +) Proven experience working in an IT support role, preferably in a corporate environment Experience with networking (routers, firewalls, VPNs, LAN/WAN) Strong knowledge of computer hardware, operating systems, networking protocols, and software applications. Proficiency in troubleshooting technical issues and providing solutions. Experience Microsoft Exchange Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Excellent communication and interpersonal skills, with the ability to effectively interact with users of varying technical abilities. Strong problem-solving and analytical skills, with a proactive approach to identifying and addressing potential issues.
RESPONSIBILITIES:
Monitor backup jobs, identify failures, and implement corrective actions. Perform regular backup tests and recovery drills to ensure data can be restored efficiently. Monitor network performance and security, identifying and resolving any issues or vulnerabilities. Set up and manage user accounts and permissions, ensuring proper access control. Perform routine maintenance tasks, such as system updates and backups. Provide technical support to end-users, responding to inquiries and troubleshooting issues in a timely manner. Install, configure, and maintain computer hardware, software, and peripherals. Collaborate with other IT team members to develop and implement IT solutions and strategies. Document IT procedures, configurations, and troubleshooting steps for reference and training purposes. Assist in the planning and execution of IT projects, such as system migrations or upgrades. Provide training and support to users on IT systems and applications as needed. Willingness to learn and understand our ERP and systems and applications
A competitive market-related salary package is offered, which will include an all-inclusive; Total Cost of Employment Package.
TO APPLY
Click the "Apply" button or
23 Apr 2025;
from:
gumtree.co.za