Where

Facilities Manager (Durban)

Customer Experience People SA (Pty) Ltd
Durban Full-day Full-time

Description:

Purpose of Role

The Facilities Manager is responsible for Managing the new site – oversee, cleaning, security, maintenance and general upkeep.

Job Responsibilities

Maintenance Management:

Tracking the ratio of planned maintenance versus reactive maintenance to ensure assets are well-maintained and downtime is minimized

Work Order Completion Time:
Monitoring the time taken to complete work orders to assess efficiency and resource allocation

Client Satisfaction:
Measuring client satisfaction to ensure the services provided meet the needs and expectations of the occupants

Energy Consumption:
Keeping track of energy usage to optimize efficiency and reduce costs

Cost Management:
Managing and reducing operational costs, including utilities, maintenance, and repairs

Asset Availability:
Ensuring that critical assets are available and functioning when needed

Space Utilization:
Optimizing the use of available space to improve productivity and reduce costs

Safety and Compliance:
Ensuring that all facilities comply with safety regulations and standards


Essential Skills

  • Proven management experience of working within a senior level Head of Facilities Management role
  • Health & Safety experience
  • Strong knowledge of safety regulations and maintenance procedures
  • Exceptional leadership and communication skills
  • Proficiency in maintaining operational budgets and resource management


Desirable Skills

  • Experience of working in a Contact Centre environment


Core Behaviours

Huntswood’s employees are described as dependable, driven and collaborative.
The job holder should align to our 6 Fundamental Values:

  • Bring Your “A” Game
  • Strive For Greater
  • Enable and empower all employees
  • Do the right thing
  • Own it
  • Deliver unbelievable service

"It's not just about what we do, but the way we do it. And it's our values that make us special."

Requirements:

Purpose of Role

The Facilities Manager is responsible for Managing the new site – oversee, cleaning, security, maintenance and general upkeep.

Job Responsibilities

Maintenance Management:

Tracking the ratio of planned maintenance versus reactive maintenance to ensure assets are well-maintained and downtime is minimized

Work Order Completion Time:
Monitoring the time taken to complete work orders to assess efficiency and resource allocation

Client Satisfaction:
Measuring client satisfaction to ensure the services provided meet the needs and expectations of the occupants

Energy Consumption:
Keeping track of energy usage to optimize efficiency and reduce costs

Cost Management:
Managing and reducing operational costs, including utilities, maintenance, and repairs

Asset Availability:
Ensuring that critical assets are available and functioning when needed

Space Utilization:
Optimizing the use of available space to improve productivity and reduce costs

Safety and Compliance:
Ensuring that all facilities comply with safety regulations and standards


Essential Skills

  • Proven management experience of working within a senior level Head of Facilities Management role
  • Health & Safety experience
  • Strong knowledge of safety regulations and maintenance procedures
  • Exceptional leadership and communication skills
  • Proficiency in maintaining operational budgets and resource management


Desirable Skills

  • Experience of working in a Contact Centre environment


Core Behaviours

Huntswood’s employees are described as dependable, driven and collaborative.
The job holder should align to our 6 Fundamental Values:

  • Bring Your “A” Game
  • Strive For Greater
  • Enable and empower all employees
  • Do the right thing
  • Own it
  • Deliver unbelievable service

"It's not just about what we do, but the way we do it. And it's our values that make us special."

  • Proven management experience of working within a senior level Head of Facilities Management role
  • Health & Safety experience
  • Strong knowledge of safety regulations and maintenance procedures
  • Exceptional leadership and communication skills
  • Proficiency in maintaining operational budgets and resource management
  • Experience of working in a Contact Centre environment
  • Bring Your “A” Game
  • Strive For Greater
  • Enable and empower all employees
  • Do the right thing
  • Own it
  • Deliver unbelievable service

23 Apr 2025;   from: careers24.com

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