Description:
Hybrid IT Engineer - Tier 3 (JB5292)
Location: Sandton, Johannesburg, Gauteng
Salary: R28 000 - R48 000 per month (based on experience)
Employment Type: Permanent
Workplace: Hybrid (Two days in-office, remote, and at client sites as required)
As a Hybrid Engineer, you’ll take the lead on advanced support issues, guide and mentor junior team members, and play a key role in high-impact IT projects that drive business success. If you're passionate about technology, ready to be recognized for your performance, and want to grow your career in a dynamic, supportive environment - this could be the opportunity you’ve been waiting for.
Minimum Requirements:
Grade 12 or equivalent
5+ years in a senior or supervisory technical position
Valid Driver's Licence and own vehicle for client site visits (as required)
Strong understanding of IT Infrastructure, including hardware, software, and networking
Expert in troubleshooting complex technical issues across various IT environments
Skilled in Microsoft 365 and Azure Administration
Deep understanding of operating systems (Windows, Linux, and macOS)
Virtualization experience (VMware, Hyper-V)
Familiarity with database management and SQL
Certified Microsoft Azure Security Engineer Associate
Certified Microsoft Identity and Access Administrator Associate
Certified Microsoft Azure Administrator Associate
Certified Microsoft Azure Solutions Architect
Experience with the following technologies would be a huge plus:
Firewalls
Intune
Networking: VLAN, VPN
Linux environments
Duties and Responsibilities:
Serve as a Tier 3 support, responsible for resolving the most complex and advanced technical issues beyond the scope of first and second-line support teams.
Provide expert-level troubleshooting and resolution for intricate technical challenges across diverse IT environments.
Manage and resolve advanced issues related to network infrastructure, servers, and systems.
Actively mentor junior team members and share technical knowledge to foster team development.
Contribute to IT projects by offering technical expertise during the planning, implementation, and post-deployment phases.
Stay informed and current with evolving IT systems, technologies, and industry trends.
Adapt readily to changing business requirements and technological advancements.
Commit to continuous learning by pursuing relevant Microsoft certifications as required.
Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.