Description:
Now Hiring: Commercial Automotive Service Manager
Location: Gauteng
Position Type: Full-Time | Permanent
Are you an experienced leader in the commercial vehicle service space? Our client, a respected name in the South African motor industry, is seeking a Commercial Automotive Service Manager to oversee their busy service department. This is a senior-level opportunity ideal for someone who thrives on driving performance, managing high-volume operations, and delivering exceptional customer satisfaction.
? Key Responsibilities:
Lead and manage the service department for commercial vehicles (trucks, fleet, etc.)
Set departmental goals aligned with business targets and OEM standards
Ensure smooth workflow between service advisors, technicians, and parts department
Maintain strong relationships with fleet clients and key accounts
Monitor productivity, profitability, and CSI (Customer Satisfaction Index)
Handle warranty submissions, job card reviews, and cost control
Recruit, train, and mentor service staff
? Requirements:
Matric + relevant post-matric qualification (technical or management preferred)
5+ years’ experience in a service manager role within a commercial vehicle dealership
Strong knowledge of OEM standards and dealership operating systems
Proven track record in managing large teams and achieving service targets
Excellent problem-solving, leadership, and customer handling skills
Valid driver’s license and clear criminal history
? What’s On Offer:<