Description:
What Youll Be Getting Your Hands On:ESSENTIAL SKILLS:
- Solve complex puzzles (aka tech issues) using your analytical superpowers.
- Communicate like a boss technical or non-technical, everyone gets you.
- Automate like a wizard using PowerShell or Bash.
- Be the watchdog with monitoring solutions and swift incident responses.
- Handle Azure and hybrid infrastructures like a true cloud ninja.
- Streamline CI/CD processes like a pro.
- Know your security stay compliant and locked down.
- Pitch in wherever Agile calls!
NICE-TO-HAVES:
- Windchill or Grafana know-how? We want you!
- Experience with Agile environments and not just surviving but thriving in them.
- German language basics? Wunderbar!
- Killer documentation and communication skills.
QUALIFICATIONS & EXPERIENCE:
Mandatory:
3 years in Application User Support and Incident Management.
Relevant IT qualifications (scripting, OS, DBs, etc.)
ITIL certification
IT Ops knowledge = gold star!
Your Mission, Should You Choose to Accept It:
- Lead root cause investigations and fix issues for good.
- Analyze incident trends and zap those root causes.
- Drive process improvements like an IT pit crew chief.
- Optimize IT operations plan, tweak, and upgrade for peak performance.
- Communicate changes with clarity and enthusiasm.
- Prep ISO-compliant technical docs that even your gran could follow.
- Support feature teams, test upgrades, and troubleshoot with flair.
- Coach, mentor, and collaborate were all in this together!
- Oh, and did we mention Munich? Be ready to hop over if needed!
Why Youll Love Working with Us:
- Global tech landscape with the latest tools.
- Flexible hours (1960/year = work-life win).
- Hybrid work options.
- Group vehicle promotions (yes, for real).
- Dynamic, energizing, and supportive work vibe.
- Modern office spaces with all the perks.
- True teamwork and Agile mindset.
11 Apr 2025;
from:
gumtree.co.za