Description:
A receptionist manages the front desk, welcomes guests, handles phone calls, and performs administrative tasks. They are the first point of contact for visitors and play a key role in creating a positive first impression.
Responsibilities also include scheduling appointments, managing office supplies, and providing general assistance.
Key Responsibilities:
Greeting visitors: Welcoming guests with a professional demeanor and directing them to the appropriate person or office.
Answering and managing phone calls: Handling incoming calls, taking messages, and transferring calls as needed.
Scheduling appointments: Maintaining appointment calendars and scheduling meetings for employees.
Administrative tasks: Performing clerical duties such as filing, photocopying, and faxing.
Maintaining the reception area: Ensuring the reception area is clean, organized, and well-stocked with necessary supplies.
Providing general assistance: Answering questions, assisting with inquiries, and providing general information.
Managing office supplies: Monitoring inventory, ordering supplies, and managing the flow of supplies.
Handling mail and deliveries: Sorting, distributing, and tracking mail and deliveries.
Supporting security: Monitoring visitor logs, issuing access badges, and following security protocols.
Assisting with other office tasks: Providing support for various office functions, such as preparing travel arrangements or managing expenses.