Description:
Guest Services:Ensure guests have a pleasant and comfortable stay.Handle guest inquiries, complaints, and special requests.Staff Management:Recruit, train, and supervise lodge staff.Create work schedules and manage team performance.Operations Oversight:Oversee daily lodge operations including housekeeping, front desk, and maintenance.Ensure all facilities are well-maintained and meet safety standards.Financial Management:Monitor budgets, control expenses, and manage bookings.Prepare financial reports and ensure profitability.Marketing and Sales:Promote the lodge through various marketing channels.Collaborate with travel agents and tourism boards to increase occupancy.Inventory and Supplies:Manage ordering and stock of lodge supplies (linen, food, cleaning products, etc.).Compliance:Ensure the lodge adheres to health, safety, and licensing regulations.- Guest Services:
- Ensure guests have a pleasant and comfortable stay.
- Handle guest inquiries, complaints, and special requests.
- Staff Management:
- Recruit, train, and supervise lodge staff.
- Create work schedules and manage team performance.
- Operations Oversight:
- Oversee daily lodge operations including housekeeping, front desk, and maintenance.
- Ensure all facilities are well-maintained and meet safety standards.
- Financial Management:
- Monitor budgets, control expenses, and manage bookings.
- Prepare financial reports and ensure profitability.
- Marketing and Sales:
- Promote the lodge through various marketing channels.
- Collaborate with travel agents and tourism boards to increase occupancy.
- Inventory and Supplies:
- Manage ordering and stock of lodge supplies (linen, food, cleaning products, etc.).
- Compliance:
- Ensure the lodge adheres to health, safety, and licensing regulations.
Requirements:
- Guest Services:
- Ensure guests have a pleasant and comfortable stay.
- Handle guest inquiries, complaints, and special requests.
- Staff Management:
- Recruit, train, and supervise lodge staff.
- Create work schedules and manage team performance.
- Operations Oversight:
- Oversee daily lodge operations including housekeeping, front desk, and maintenance.
- Ensure all facilities are well-maintained and meet safety standards.
- Financial Management:
- Monitor budgets, control expenses, and manage bookings.
- Prepare financial reports and ensure profitability.
- Marketing and Sales:
- Promote the lodge through various marketing channels.
- Collaborate with travel agents and tourism boards to increase occupancy.
- Inventory and Supplies:
- Manage ordering and stock of lodge supplies (linen, food, cleaning products, etc.).
- Compliance:
- Ensure the lodge adheres to health, safety, and licensing regulations.
- Ensure guests have a pleasant and comfortable stay.
- Handle guest inquiries, complaints, and special requests.
- Recruit, train, and supervise lodge staff.
- Create work schedules and manage team performance.
- Oversee daily lodge operations including housekeeping, front desk, and maintenance.
- Ensure all facilities are well-maintained and meet safety standards.
- Monitor budgets, control expenses, and manage bookings.
- Prepare financial reports and ensure profitability.
- Promote the lodge through various marketing channels.
- Collaborate with travel agents and tourism boards to increase occupancy.
- Manage ordering and stock of lodge supplies (linen, food, cleaning products, etc.).
- Ensure the lodge adheres to health, safety, and licensing regulations.
10 Apr 2025;
from:
careers24.com