Description:
Purpose of the Job:
To define the customer interactions of the customer facing solutions. To support the ongoing design of our customer facing solution and digital experience. Responsible for designing visually appealing, intuitive, and user-friendly software applications. With a deep understanding of user research, design principles, and industry trends, collaborate with stakeholders, developers, and product owners to develop wireframes, prototypes, and high-fidelity mockups that will drive the development of our software solutions. The person appointed to this position will report to the Senior Manager: Applications.
Requirements:
A National Diploma in IT or Computer Systems or equivalent Minimum 4 years’ experience in UX design (in customer facing websites and portals) Must have experience in running usability sessions and collaborating with other functions as needed to ensure the proposed UX is feasible and adds value Deep understanding of design principles and industry trends Demonstrate working process including user workflows, wireframes / mockups, design exploration and interactive prototypes, delivered to a high level of attention to detail Basic understanding of HTML and CSS
Other Key Competencies:
The candidate must demonstrate the following skills and attributes: problem analysis, active listening, critical thinking, excellent communication, and interpersonal skills (verbal and written), and an attention to detail. Proven work experience as a UX Designer, or similar role. Hands-on experience with HTML & CSS environments.