Description:
JOB TITLE: Insurance Operations AssistantAREA: Cape Winelands
INDUSTRY: Financial Advisory
Salary / CTC: R 25 000 R 35 000 (Depending on current earnings, qualifications, and experience)
Report to: Director, Operations and Sales Manager
Type: Permanent
Key Responsibilities:
Operational & Administrative & Claims Support
Perform general operational and administrative support Manage and maintain internal data and systems. Coordinate all aspects of policy servicing, including renewals, amendments, and endorsements. Create and analyse quote comparisons for client proposals. Provide administrative support across the full claims process including documentation, progress tracking, and liaison with relevant parties Liaise with clients, insurers, and service providers as needed Manage client communication, appointments, and follow-ups Support complaints handling and ensure a high standard of service
Client & Stakeholder Engagement
Serve as a primary contact for insurer and client communication. Follow up on outstanding requirements with insurers and clients to maintain workflow Ensure clear, professional, and timely client interactions via phone and email. Qualifications and Skills and Experience:
Meticulous attention to detail and high accuracy levels. Ability to quickly learn and adapt to technology platforms. Strong verbal and written communication skills in both Afrikaans and English. Excellent telephone etiquette and client service approach.
08 Apr 2025;
from:
gumtree.co.za