Description:
Requirements:- Bachelors Degree in Supply Chain or Logistic Management
- 5 Years experience in the Airline and Freight industry
- 3 Years Key Account Management experience
- Effective knowledge of South African Civil Aviation Regulations (SACARs), Basic Conditions of Employment Act, health and Safety Act and other regulatory requirements applicable to the work environment
- Cost, revenue and cash management including date and financial analytics
Key Responsibilities:
Contract and rate negotiations
â?¢ Draft Service Level Agreements by consulting with customers and internal stakeholders to give effect to the customers requirements within the capabilities of the company's Operations.
â?¢ Inform the relevant departments of requirements of the customer contracts to adhere to contractual obligations.
â?¢ Monitor expiry dates of contacts to extend, renew or add additional information by way of addendum to the contracts where required.
Business Development
â?¢ Obtain extensive knowledge of customer requirements within the market through relationships within the market to aid in decision making.
â?¢ Grow existing customer base by offering customers various solutions.
â?¢ Offer value-added service offering to aid in customer growth.
â?¢ Keep customer informed of new developments in terms of flight availability, routes and service offering.
Revenue growth and revenue targets
â?¢ Develop and maintain pricing structures to achieve the highest yield without jeopardising break-even volume.
â?¢ Identify and implement new service offerings to aid in revenue growth.
â?¢ Implement revenue targets.
â?¢ Reviews and report on targets by comparing actual versus target revenue
Customer retention and acquisition
â?¢ Retain existing customers by maintaining a professional working relationship
â?¢ Resolve customer complaints by engaging with the relevant departments
- Market opportunities and threats
- Financial Management
- Audits and Regulatory Compliance
- Stakeholder Engagement
- Technology Development
- National Management and Reporting
- People Management
07 Apr 2025;
from:
gumtree.co.za