Description:
Key Responsibilities:- Develop Technical Documentation: Create and maintain product specifications, user manuals, PowerPoint presentations, and installation guides to support training efforts.
- Training & Support: Conduct training sessions for both internal teams and external stakeholders, ensuring a clear understanding of product features and proper implementation.
- Collaboration Across Teams: Work closely with product management, marketing, R&D, and customer service teams to support product development, launches, and product knowledge sharing.
- Content Accuracy & Updates: Review and update training content to ensure it is accurate, aligned with industry standards, and compliant with regulatory requirements.
- Assess & Plan Training Needs: Identify, analyze, and implement training needs for various audiences, including curriculum development.
- Support Trade Shows & Presentations: Assist with presentations at trade shows, and contribute to customer engagement efforts.
Qualifications:
- Education: Bachelors Degree in Mechanical Engineering, Electrical Engineering, or a related field.
- Experience: 5-10 years of experience with product testing, quality assurance, failure analysis, and engineering support in product management, R&D, and sales.
- Software Proficiency: Advanced proficiency in CAD software (e.g., SolidWorks, and AutoCAD) and MS Office (Word, Excel, and PowerPoint). Knowledge of Adobe CC and Articulate 360 is highly recommended.
- Skills: Strong communication, problem-solving, decision-making, and project management skills. Ability to work independently and collaborate effectively in a fast-paced environment.
Preferred Experience:
- Familiarity with manufacturing processes, materials, and industry standards.
Key Competencies:
Strategic Thinking: Ability to understand the external impact on internal strategies and provide innovative solutions. Problem Solving: Strong problem-solving skills and decision-making abilities. Interpersonal & Communication Skills: Excellent communication skills to work effectively across teams and with stakeholders. Organization & Planning: Strong organizational and planning skills, with the ability to manage multiple projects simultaneously.
04 Apr 2025;
from:
gumtree.co.za