Description:
Minimum Requirements:
- Clear criminal record
- Grade 12 certificate or equivalent
- Higher qualification in office administration/public relations is advantageous
- Computer literate and proficiency in Microsoft Word, Excel, PowerPoint and Outlook
- At least 2 years’ administration experience
- Excellent verbal and written communication skills
- Driver’s license is advantageous
- Willing to work extended hours on request
- Ability to work under pressure and meet strict deadlines
Key Performance Areas (not totally inclusive):
- Performing administrative tasks
- Answering and screening all incoming calls, transferring calls to the appropriate source where applicable and taking messages
- Dealing with correspondence, escalating enquiries, compliments, complaints and provide feedback to management and clients as required
- Handling requests and queries appropriately
- Assistance with preparing, maintaining, updating and filing of various branch reports
- Coordinating meetings and taking meeting minutes
- Diary management, scheduling appointments and events, running errands
- Arrange access, screen and receive any visitors to the Branch Managers office, ensuring visitors are comfortable and refreshed
- Ordering, collecting and issuing of uniform
- Assisting with general office enquiries and office tasks as required by Branch Manager
- Act as the liaison between the executive and clients, team members, and other stakeholders
- Strong interpersonal skills and the ability to build relationships with various stakeholders
- Flexibility to adapt to changing priorities
Other personality attributes and core competencies:
- Self-development
- Communication skills
- Customer focus
- Taking initiative
- Time management
- Ensuring confidentiality
- honest and reliable
- Must be assertive
- Pay attention to detail
We reserve the right not to make an appointment to any advertised position.
Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
Requirements:
Minimum Requirements:
- Clear criminal record
- Grade 12 certificate or equivalent
- Higher qualification in office administration/public relations is advantageous
- Computer literate and proficiency in Microsoft Word, Excel, PowerPoint and Outlook
- At least 2 years’ administration experience
- Excellent verbal and written communication skills
- Driver’s license is advantageous
- Willing to work extended hours on request
- Ability to work under pressure and meet strict deadlines
Key Performance Areas (not totally inclusive):
- Performing administrative tasks
- Answering and screening all incoming calls, transferring calls to the appropriate source where applicable and taking messages
- Dealing with correspondence, escalating enquiries, compliments, complaints and provide feedback to management and clients as required
- Handling requests and queries appropriately
- Assistance with preparing, maintaining, updating and filing of various branch reports
- Coordinating meetings and taking meeting minutes
- Diary management, scheduling appointments and events, running errands
- Arrange access, screen and receive any visitors to the Branch Managers office, ensuring visitors are comfortable and refreshed
- Ordering, collecting and issuing of uniform
- Assisting with general office enquiries and office tasks as required by Branch Manager
- Act as the liaison between the executive and clients, team members, and other stakeholders
- Strong interpersonal skills and the ability to build relationships with various stakeholders
- Flexibility to adapt to changing priorities
Other personality attributes and core competencies:
- Self-development
- Communication skills
- Customer focus
- Taking initiative
- Time management
- Ensuring confidentiality
- honest and reliable
- Must be assertive
- Pay attention to detail
We reserve the right not to make an appointment to any advertised position.
Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
- Clear criminal record
- Grade 12 certificate or equivalent
- Higher qualification in office administration/public relations is advantageous
- Computer literate and proficiency in Microsoft Word, Excel, PowerPoint and Outlook
- At least 2 years’ administration experience
- Excellent verbal and written communication skills
- Driver’s license is advantageous
- Willing to work extended hours on request
- Ability to work under pressure and meet strict deadlines
- Performing administrative tasks
- Answering and screening all incoming calls, transferring calls to the appropriate source where applicable and taking messages
- Dealing with correspondence, escalating enquiries, compliments, complaints and provide feedback to management and clients as required
- Handling requests and queries appropriately
- Assistance with preparing, maintaining, updating and filing of various branch reports
- Coordinating meetings and taking meeting minutes
- Diary management, scheduling appointments and events, running errands
- Arrange access, screen and receive any visitors to the Branch Managers office, ensuring visitors are comfortable and refreshed
- Ordering, collecting and issuing of uniform
- Assisting with general office enquiries and office tasks as required by Branch Manager
- Act as the liaison between the executive and clients, team members, and other stakeholders
- Strong interpersonal skills and the ability to build relationships with various stakeholders
- Flexibility to adapt to changing priorities
- Self-development
- Communication skills
- Customer focus
- Taking initiative
- Time management
- Ensuring confidentiality
- honest and reliable
- Must be assertive
- Pay attention to detail