Description:
Attend to the receipt of the claim and all administration of Short-Term Claims allocated. To provide service excellence in daily tasks when assisting clients with claims, providing correct information and to serve as the link between the client and the insurer. Provide meaningful input to facilitate the finalization of the Claim. Schedule and prioritize the workload to close the claim out within the required deadlines.
Education / Experience / Knowledge required:
Grade 12 qualification
Excellent command of the Afrikaans language – non negotiable
2+ years’ experience working with short-term Insurance claims – non negotiable
Short-term insurance knowledge advantageous
RE5 examination certificate will be advantageous
Class of Business: Short Term Personal and Commercial Lines Certificates will be advantageous
CPD hours achieved in current cycle will be advantageous
Tertiary Qualification in short-term insurance will be advantageous
Computer skills and knowledge (especially of Word, Excel, Outlook, Internet) and knowledge of operation of standard office equipment
Knowledge of clerical and administrative procedures and systems, such as filing and proper record keeping
Knowledge of principles and practices of basic office/administrative management
Knowledge of client centricity
Excellent telephonic etiquette
Applications to apply@helloworksa.co.za