Description:
Are you a proactive and detail-oriented professional with a knack for client service and relationship management in the IT Distribution space? Were looking for an Account Manager to support our Service Delivery Managers and ensure seamless service to our clients.
What Youll Be Doing:
Act as the key support for Service Delivery Managers, assisting with: Contract renewals and client agreements Finance queries and invoicing support Drafting presentations and proposals Client communication answering calls, emails, and handling queries Liaising with internal departments to ensure smooth service delivery Identify and resolve service issues, ensuring client expectations are met
What You Bring to the Table:
Experience in account management, client services, or IT distribution Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) Excellent communication skills written, verbal, and face-to-face At least 4-6 years of relevant customer service or account management experience Experience in the IT Service Provider or Distribution industry is a plus
What Makes You a Great Fit:
Passionate about technology and customer service Highly motivated, detail-oriented, and deadline-driven A strong team player who thrives in a fast-paced environment
If youre ready to take on a dynamic role where you can own client relationships and contribute to smooth service delivery, wed love to hear from you!
02 Apr 2025;
from:
gumtree.co.za