Where

Sales Administrator

Helderberg Personnel cc
Cape Town Full-day Full-time

Description:

Cape Town – Kraaifontein: My client, a well-established and reputable company specializing in premium culinary essentials, is looking for a highly organized and proactive Sales Administrator to join its dynamic team. This role is based at the Kraaifontein branch and requires an individual with a keen eye for detail, strong administrative skills, and the ability to support sales operations effectively. Candidate Profile: The ideal candidate is adaptable, aligns with the company’s values, and thrives in a team-oriented environment. They should be able to manage shifting priorities with ease, collaborate seamlessly with colleagues, and contribute to a positive and cohesive workplace culture. A solutions-driven mindset and a proactive approach to problem-solving will be key to excelling in this role.

Responsibilities include but are not limited to:
  • Handle sales inquiries and process customer orders on various platforms
  • Verify customer details, process payments, and update data in internal systems
  • Inform customers on stock availability, alternatives, and lead times
  • Issue accurate invoices and coordinate orders internally
  • Manage and update sales and customer records, ensuring timely responses
  • Maintain and enhance the company’s online presence, including website updates
  • Provide administrative support to the sales team as needed
Criteria:
  • Matric
  • 2-3 years' experience in a similar role with experience in the FMCG industry being advantageous
  • Computer literacy: proficient in Microsoft Office and Omni (advantageous)
  • Excellent phone and email etiquette with strong customer service skills
  • Outgoing personality, team player, and well-organised
  • Fully bilingual in Afrikaans and English, with clear communication skills
  • Able to work well under pressure, maintaining a friendly, proactive approach
Candidates who currently reside in close proximity to Kraaifontein / the Northern Suburbs of Cape Town are invited to apply for this position

Requirements:

  • Handle sales inquiries and process customer orders on various platforms
  • Verify customer details, process payments, and update data in internal systems
  • Inform customers on stock availability, alternatives, and lead times
  • Issue accurate invoices and coordinate orders internally
  • Manage and update sales and customer records, ensuring timely responses
  • Maintain and enhance the company’s online presence, including website updates
  • Provide administrative support to the sales team as needed
  • Matric
  • 2-3 years' experience in a similar role with experience in the FMCG industry being advantageous
  • Computer literacy: proficient in Microsoft Office and Omni (advantageous)
  • Excellent phone and email etiquette with strong customer service skills
  • Outgoing personality, team player, and well-organised
  • Fully bilingual in Afrikaans and English, with clear communication skills
  • Able to work well under pressure, maintaining a friendly, proactive approach
31 Mar 2025;   from: careers24.com

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