Description:
At our AVI Limited , we believe in collaboration and innovation to drive exceptional results. Our Shared Services departments —spanning IT, Finance, HR, Logistics, Digital, Marketing, and Field Marketing — are essential to the growth of our industry-leading brands. We foster a high-performance culture where teamwork, accountability, and creative problem-solving are celebrated.
Our AVI Field Marketing Share Services team bridges the gap between our brands and the market by creating impactful in-store experiences and engaging directly with customers. We focus on executing marketing strategies at ground level, ensuring our products are both visible and accessible. Through promotional activities and close collaboration with retailers, we drive sales and strengthen our connection with consumers.
Why Join Our Shared Services Team?
- Drive Growth : Support and contribute to the success of our industry-leading brands.
- Collaborative Culture : Thrive in a team-oriented environment that values accountability and innovation.
- Impact & Growth : Play a key role in our brands' success while advancing your career in a supportive setting.
- Shape the Future : Make a meaningful difference and help us shape the future of our business.
Your Next Career Move Starts Here! Join our AVI Field Marketing Shared Services Division in KZN, Durban as an HR Officer (Employee Relations) and play a key role in providing HR support as well as Employee Relations to the HR and Operations team within Field Marketing coastal regions.
Reporting Structure:
- Reports to: Senior HR Manager
Key Areas of Impact:
Employee Relations
- Ensures compliance with all relevant legislation, including and not limited to BCEA, LRA, SDA, OHASA, etc.
- Coordinate and set up quarterly union and shop steward meetings, records and disseminates meeting minutes following each meeting
- Primary point of contact for all warnings, disciplinary hearings and CCMA
- Ensures that disciplinaries and grievances are dealt with in accordance with company policies with support and guidance from the HR Officers and HR Managers
- Upload and capture all ER matters on the SAP ER system
- Advise and consult on Employee Relations issues with HR teams and Line Managers (Coastal and inland regions)
- Support business to ensure that appropriate disciplinary and incapacity procedures are implemented
- Investigate disciplinary matters in Field Marketing
- Support Field Marketing by initiating and chairing disciplinary hearings
- Assist in formulation of charges and approval of sanctions
- Build a close relationship with the Field Marketing Operations and HR Teams
- Establish and maintain relationships between trade unions, management and HR
- Support business in managing CCMA disputes and attend to CCMA matters (including arbitrations and collective disputes) on behalf of Field Marketing
- Assist with consultation processes with unions and third parties
- Stay abreast of relevant Employee Relations legislation and events in appropriate industry and statutory bodies and advising management on Employee Relations legislative compliance
Projects and Campaigns Management
- Assist the HR Managers with research and implementation of all projects and campaigns
- Support the HR Officers in driving and managing all Employee Relations related projects and campaigns nationally
- Drive campaigns to educate and raise awareness to Field Marketing employees and minimize risk in the business
Human Resource support
- Assist and support regions with HR responsibilities such as, training and development, performance management, succession planning, benefits administration
- Stand-in for HR Officer as and when required
Reporting
- Maintain accurate ER records and databases, including employee warnings and disciplinary packs filed within the relevant filing systems
- Ensure monthly capturing of all ER and CCMA cases on SAP
- Ensure monthly reporting of ER and CCMA matters to relevant business stakeholders
- Conduct monthly and quarterly Employee Relations’ trend analysis and report back to the regions and HR Management
- Assist HR Officers with monthly and quarterly HR reporting and trend analysis
- Maintain and provide accurate Employee Relations statistics, reporting and information
What It Takes to Succeed:
Experience that set you up for success:
- Minimum of 4 years’ experience in a Human Resource Officer (Employee Relations) role or similar position with a corporate environment
- FMCG industry experience will be preferable
Qualifications & Certifications that will contribute to your success:
- A completed Degree/Diploma in HR / Industrial Psychology or equivalent is required.
- A completed Degree/Diploma in National Labour Relations will be advantageous.
Additional Requirements that will enhance your impact for success:
- Strong knowledge in Labour Laws and HR Generalist best practices
- Travel is required across the Field Marketing Business at short notice
- Must have own vehicle with reliable transport
Take the Next Step with Us
At the heart of our AVI Shared Services Divisions is a commitment to excellence, collaboration, and continuous improvement. Here, you’ll have the opportunity to work with talented professionals across multiple disciplines, allowing you to grow professionally. If you are passionate about making an impact, solving complex problems, and collaborating with others to drive excellence, this is the place for you.
Requirements:
- Drive Growth : Support and contribute to the success of our industry-leading brands.
- Collaborative Culture : Thrive in a team-oriented environment that values accountability and innovation.
- Impact & Growth : Play a key role in our brands' success while advancing your career in a supportive setting.
- Shape the Future : Make a meaningful difference and help us shape the future of our business.
- Reports to: Senior HR Manager
- Ensures compliance with all relevant legislation, including and not limited to BCEA, LRA, SDA, OHASA, etc.
- Coordinate and set up quarterly union and shop steward meetings, records and disseminates meeting minutes following each meeting
- Primary point of contact for all warnings, disciplinary hearings and CCMA
- Ensures that disciplinaries and grievances are dealt with in accordance with company policies with support and guidance from the HR Officers and HR Managers
- Upload and capture all ER matters on the SAP ER system
- Advise and consult on Employee Relations issues with HR teams and Line Managers (Coastal and inland regions)
- Support business to ensure that appropriate disciplinary and incapacity procedures are implemented
- Investigate disciplinary matters in Field Marketing
- Support Field Marketing by initiating and chairing disciplinary hearings
- Assist in formulation of charges and approval of sanctions
- Build a close relationship with the Field Marketing Operations and HR Teams
- Establish and maintain relationships between trade unions, management and HR
- Support business in managing CCMA disputes and attend to CCMA matters (including arbitrations and collective disputes) on behalf of Field Marketing
- Assist with consultation processes with unions and third parties
- Stay abreast of relevant Employee Relations legislation and events in appropriate industry and statutory bodies and advising management on Employee Relations legislative compliance
- Assist the HR Managers with research and implementation of all projects and campaigns
- Support the HR Officers in driving and managing all Employee Relations related projects and campaigns nationally
- Drive campaigns to educate and raise awareness to Field Marketing employees and minimize risk in the business
- Assist and support regions with HR responsibilities such as, training and development, performance management, succession planning, benefits administration
- Stand-in for HR Officer as and when required
- Maintain accurate ER records and databases, including employee warnings and disciplinary packs filed within the relevant filing systems
- Ensure monthly capturing of all ER and CCMA cases on SAP
- Ensure monthly reporting of ER and CCMA matters to relevant business stakeholders
- Conduct monthly and quarterly Employee Relations’ trend analysis and report back to the regions and HR Management
- Assist HR Officers with monthly and quarterly HR reporting and trend analysis
- Maintain and provide accurate Employee Relations statistics, reporting and information
- Minimum of 4 years’ experience in a Human Resource Officer (Employee Relations) role or similar position with a corporate environment
- FMCG industry experience will be preferable
- A completed Degree/Diploma in HR / Industrial Psychology or equivalent is required.
- A completed Degree/Diploma in National Labour Relations will be advantageous.
- Strong knowledge in Labour Laws and HR Generalist best practices
- Travel is required across the Field Marketing Business at short notice
- Must have own vehicle with reliable transport