Where

Regional Aftersales Manager

R 40 000 - R 50 000 a month
Watershed Consulting
Nigel Full-day Full-time

Description:

Regional Aftersales Manager Commercial Truck Industry

Location: Kempton Park

Industry: Commercial Trucks | Aftersales



Are you a highly skilled aftersales professional with adiesel trade/technical qualification? Do you have a passion forcommercial trucksandcustomer service excellence?



Key Responsibilities:




  • Support dealership service teams with technical and operational guidance
  • Oversee warranty adjudication and ensure compliance with OEM policies
  • Provide expert technical support for diagnostics, troubleshooting, and repairs
  • Identify and coordinate training initiatives for aftersales teams
  • Manage key accounts and maintain strong customer relationships
  • Work closely with parts distribution teams to ensure availability and efficiency
  • Monitor and report on key aftersales performance indicators


Minimum Requirements:




  • Diesel trade/technical qualification
  • At least 5 years experience in a similar aftersales role within the truck industry
  • Strong knowledge of truck service operations, warranty processes, and fleet management
  • Willingness totravel extensivelywithin the assigned region
  • Fluent inAfrikaans (essential for dealer and customer communication)
  • ValidCode 8 drivers license


Requirements:


  • Support dealership service teams with technical and operational guidance
  • Oversee warranty adjudication and ensure compliance with OEM policies
  • Provide expert technical support for diagnostics, troubleshooting, and repairs
  • Identify and coordinate training initiatives for aftersales teams
  • Manage key accounts and maintain strong customer relationships
  • Work closely with parts distribution teams to ensure availability and efficiency
  • Monitor and report on key aftersales performance indicators

  • Diesel trade/technical qualification
  • At least 5 years experience in a similar aftersales role within the truck industry
  • Strong knowledge of truck service operations, warranty processes, and fleet management
  • Willingness totravel extensivelywithin the assigned region
  • Fluent inAfrikaans (essential for dealer and customer communication)
  • ValidCode 8 drivers license
31 Mar 2025;   from: careers24.com

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