Description:
Job Purpose:
The role is firstly responsible for the sanitation and maintenance of draught equipment. The role is secondly responsible to attend to call outs within SLA timeframes.
PERSON SPECIFICATION
Qualifications & Experience:
1.Relevant Qualifications.
2.Technical experience i.e. refrigeration/electrical/mechanical.
3.Valid Driver’s License.
4.Customer service experience.
Skills & Knowledge Required:
1.Good knowledge of operational geographical area of operation
2.Excellent knowledge of dispense equipment.
3.Excellent knowledge of mechanical and electrical principles.
4.Attention to detail.
5.Able to work under pressure.
6.Deadline orientated
7.Interpersonal relationships.
Personal Attributes:
Written Communication
The ability to express ideas clearly in memoranda, reports, letters or other documents with appropriate organisation and structure, correct grammar and language and terminology that is adjusted to the characteristics and needs of the audience.
Verbal Communication
The ability to express ideas effectively in individual or group situations (including non-verbal communication), adjusting language or terminology to the characteristics and needs of the audience.
Conflict Management
The ability to effectively manage and resolve conflict situations in the workplace.
Interpersonal Sensitivity - The ability to demonstrate an awareness of how others feel and its empathetic towards the needs and feelings of others.
Teamwork
A genuine intention to work cooperatively with others, to be part of a team, to work together as opposed to working separately or competitively. Drive and Commitment - The ability to set and achieve the highest possible standards of performance for oneself. Portrays a strong bias towards action. Tenacity - The ability to stay with a position or plan of action until the desired objective is achieved or it is no longer reasonably attainable. Persuasiveness - The ability to communicate in a convincing manner and to influence people. Planning, Organizing & Controlling - The ability to establish courses of action for self and/or others to ensure the efficient completion and control of work. Task Structuring - Plans, prioritizes and structures own work, seeks closure, achieves own objectives and manages own time. Judgement - The ability to evaluate information, carefully consider a wide range of possibilities and display logical reasoning. Implementing Decisions - The ability to follow through on decisions and to take responsibility for the implementation thereof. Adaptability - The ability to maintain effectiveness when changes in the work environment take place