Description:
OFFICE COORDINATOR / QUEENSTOWN - The Office co-ordinator plays a supportive role providing administrative, operational and commercial support to the Local Office, Area Manager and Commercial Team. The role includes handling day-to-day tasks, ordering office supplies as well as relieving phone lines during busy periods, assisting walk-in customers when required, and helping maintain a well-functioning office environment.
Qualifications and Skills
Grade 12 (Matric) or equivalent.
Driver’s license code EB or higher
Must be proficient in Microsoft Excel, Outlook and Word
Experience in an administrative or support role is an advantage.
Basic experience in customer service/sales is an advantage.
Experience and knowledge of area and local stake holders.
Strong organizational and time management abilities.
Good communication skills in English and local languages.
Attention to detail and ability to problem solve.
Friendly, approachable, and professional demeanour.
Willingness to learn and adapt to change.
Key Responsibilities
Assist the Area Manager with planning, organizing, and tracking project activities, community events, activations, internal teams or other promotional activities.
Oversee the smooth running of the office, ensuring everything is in order and functional.
Coordinate the procurement, distribution and use of groceries, office supplies to remain within budget.
Monitor and report on office needs which includes HSE.
Answer calls and assist with queries when phone queues are overloaded.
Greet and attend to walk-in customers, ensuring their concerns are addressed or directed appropriately.
Step in to assist with ad hoc tasks as required to support the team and office operations.
Keep accurate records of office expenditures and provide updates to the Area Manager.
Key Outputs
Timely assistance to Area Manager with planning and organizing activities.
Coordinate the office functions and budget.
Prompt handling and ownership of customer queries and walk-ins.
Salary – market related