Description:
RESPONSIBILITIES:
Tour Operations Management
Coordinate Tour Arrangements: Book and manage flights, accommodations, transportation, and other necessary tour arrangements for clients. Supplier Liaison: Communicate with suppliers to confirm bookings and ensure all logistical arrangements are in place.Communication
Responsive Communication: Ensure prompt and professional communication with product managers throughout the tour planning process.Administrative Support
Travel Documentation: Prepare and distribute travel documents, including tickets, vouchers, and itineraries. Financial Management: Manage travel expenses, closely work with the finance department to ensure payments are processed timeously, and ensure compliance with company financial policies. Reporting: Generate reports on tour operations and client feedback as required.Operational Efficiency
Industry Knowledge: Stay updated on travel regulations, industry trends, and emerging technologies to optimize tour operations.Team Collaboration
Interdepartmental Liaison: Work closely with other departments (e.g., marketing, operations, finance) to ensure cohesive tour planning and execution.
REQUIREMENTS:
Relevant diploma or degree in Tourism, Travel, Office Administration, or related fields. At least 2 years of experience in the tourism industry, preferably in a similar role. Proficient in Microsoft Office (Excel, Word, Outlook), Strong communication and organizational skills, Ability to work under pressure, independently and flexibility to adapt to changing travel schedules. Fluent in English and Afrikaans. Fluency in German would be a significant advantage (but not a requirement) In-Office Requirement: The Tour Administrator will be required to work from our office location in Atlas Gardens Business Park, Contermanskloof, Cape Town. This position does not offer remote or flexible work arrangements.
TO APPLY:
To apply or receive more information, please:
click on the "Apply" button or
28 Mar 2025;
from:
gumtree.co.za