QA Engineer (Team lead)

Description:

• Develop and coordinate systems and standards to ensure company products and services meet the highest quality compliance and standards.
• Lead, develop, and maintain organisational management programmes through written communication, team briefings, and face-to-face interactions.
• Determine strategic direction and work priorities for continuous improvement of organisational management
• programmes and systems.
• Act as the main point of contact between the team and management, ensuring clear communication of goals and instructions.
• Ensure seamless integration of quality systems into day-to-day operations and long-term company objectives.Quality Assurance and Control:
  
  • Manage the Quality Department to ensure sustainable quality of products and services, meeting both national and international regulations.
  • Develop and implement quality control procedures to ensure compliance with ISO 9001:2015 and other relevant standards.
  • Devise and establish quality procedures, standards, and specifications for all products and manufacturing processes.
  • Inspect and audit raw materials, in-process items, and finished products to verify compliance.
  • Investigate non-conformities and conduct root cause analysis to recommend corrective and preventive actions (CAPA).
  • Oversee customer complaints, coordinate corrective actions, and ensure customer satisfaction.
  • Work with R&D to develop tests and approvals for components and finished products to meet quality, operating, and customer standards
  • Apply Lean methodologies and drive initiatives aimed at improving product quality and maximising profitabilitySupplier and Customer Engagement:
    
    • Collaborate with procurement and suppliers (local and international) to specify, monitor, and control quality requirements for all incoming goods.
    • Liaise with Sales and Marketing to assess and meet customer quality-related requirements through surveys and compliance measures.Documentation and Compliance:
      
      • Maintain and update quality documentation, such as inspection plans, checklists, and reports.
      • Ensure compliance with ISO 9001, ISO 14001, and ISO 45001 requirements, and facilitate effective communication throughout the organisation.
      • Manage quality reports, records, and documentation, ensuring consistency and accuracy.
      • Develop and oversee the implementation of a paperless Quality Department.Process Improvement:
        
        • Identify and eliminate process inefficiencies by collaborating with cross-functional teams.
        • Drive continuous improvement initiatives, such as Lean Manufacturing projects, to enhance product quality and reduce waste.
        • Act as a catalyst for change by driving performance, reliability, and quality improvements across products and systems.Training and Development:
          
          • Dete