Description:
Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
We have an amazing opportunity for a Vas Adminsitrator to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?
The VAS Administrator will provide TUV and VAS operations support to the Mobile, Retail, Stakeholders team nationally and assist the Value-Added Services department with back end systems administration.
With Hollywoodbets You Will:
Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
Grow with our development plans and culture that allows you to further your career.
You Bring:
- Experience in Call Centre/ Customer Service and Marketing fields
- Experience in Administration
What You’ll Do for The Brand:
- Ensuring that sales figures related to all current and potential Value-added services are recorded accurately and timeously
- Reports on TUV sales including VAS services (airtime, data, electricity, DSTV etc.) related to all stores, branches, and VAS transaction through Kazang promo devices.
- Reporting and maintaining any internally Point of sale devices that may be used within our network for marketing and promotional purposes. This includes data top ups, sales, cash management and reconciliation.
- Assist with smooth VAS integrations in branches and Outlets, including Official roll out (Social media platforms
- Batch creation process (Check all batches created and required documents) in accordance with the company’s internal control process and procedures.
- Assist VAS senior team with distributor documentation and all administrative functions.
- Ensuring branches are following correct cash up policies and procedures
- Tracking of shortages and discrepancies at branches and outlets and reconciling or reporting on them
- Assisting with all TUV and VAS promotions, competition and campaigns
- Assisting with branch incentive and other TUV related promotions
- Roll out and administration of TUV terminals (Holly POS) at branches and outlets
- Ensuring that all Mobile TUV and VAS terminals have sufficient credit for usage and assign credit based on approval
- Creation of voucher batches for stakeholders Kazang, Blue Label, OneApp, A2Pay etc.
- Maintain and update outlet lists and customer information nationally
- Assisting the Hollywood Contact Centre team and other departments with TUV and VAS related queries
- Providing TUV and VAS support to branches and Mobile managers and Review sales with regional team
- Checking airtime balances and topping up accounts
- Suspension and recording of unprinted vouchers
- Liaise and work closely with the operations, audits and finance departments
- Co-ordinate all activities relating to TUV and VAS
- Update TUV and VAS product training material and facilitate training and information sharing on these products
- Provide weekend support for major events or when required and monitor company brand
- Any additional ad hoc duties that may be required from to time
What You’ll Bring To The Team:
- Excellent communication skills (verbal and written)
- Must be results driven.
- Excellent administration skills.
- Excellent listening skills
- Excellent reporting skills
- Understanding of betting platforms
So, are you ready to level up, learn and perform at your best? Apply now!
Please note that only candidates who meet the stipulated minimum requirements will be considered.
Requirements:
- Experience in Call Centre/ Customer Service and Marketing fields
- Experience in Administration
- Ensuring that sales figures related to all current and potential Value-added services are recorded accurately and timeously
- Reports on TUV sales including VAS services (airtime, data, electricity, DSTV etc.) related to all stores, branches, and VAS transaction through Kazang promo devices.
- Reporting and maintaining any internally Point of sale devices that may be used within our network for marketing and promotional purposes. This includes data top ups, sales, cash management and reconciliation.
- Assist with smooth VAS integrations in branches and Outlets, including Official roll out (Social media platforms
- Batch creation process (Check all batches created and required documents) in accordance with the company’s internal control process and procedures.
- Assist VAS senior team with distributor documentation and all administrative functions.
- Ensuring branches are following correct cash up policies and procedures
- Tracking of shortages and discrepancies at branches and outlets and reconciling or reporting on them
- Assisting with all TUV and VAS promotions, competition and campaigns
- Assisting with branch incentive and other TUV related promotions
- Roll out and administration of TUV terminals (Holly POS) at branches and outlets
- Ensuring that all Mobile TUV and VAS terminals have sufficient credit for usage and assign credit based on approval
- Creation of voucher batches for stakeholders Kazang, Blue Label, OneApp, A2Pay etc.
- Maintain and update outlet lists and customer information nationally
- Assisting the Hollywood Contact Centre team and other departments with TUV and VAS related queries
- Providing TUV and VAS support to branches and Mobile managers and Review sales with regional team
- Checking airtime balances and topping up accounts
- Suspension and recording of unprinted vouchers
- Liaise and work closely with the operations, audits and finance departments
- Co-ordinate all activities relating to TUV and VAS
- Update TUV and VAS product training material and facilitate training and information sharing on these products
- Provide weekend support for major events or when required and monitor company brand
- Any additional ad hoc duties that may be required from to time
- Excellent communication skills (verbal and written)
- Must be results driven.
- Excellent administration skills.
- Excellent listening skills
- Excellent reporting skills
- Understanding of betting platforms