Where

Client Liaison Officer

Salt Employee Benefits
Johannesburg Full-day Full-time

Description:

PURPOSE OF THE ROLE:

To ensure compliance in the Private Security Sector Provident Fund (PSSPF) by participating employers to the Pension Fund’s Act of 1956 with specific emphasis to Section 13A. To ensure compliance in the National Bargaining Council Private Security Sector (NBCPSS) by all security companies in the industry. Inform and ensure that transgressing employers are charged LPI and pay it over to PSSPF or NBCPSS To ensure employers who comply with the Act as per above are issued with Compliance Letters for PSSPF and Compliance Certificates for NBCPSS To perform inspections as various employers and provide reports to NBCPSS To deal with member complaints coming from the NBCPSS and to provide feedback on the complaints To keep participating employers up to date with PSSPF and NBCPSS industry information that affects both employers and their employees. To create and maintain relationships with all relevant stakeholders i.e. PSIRA, Unions etc. To manage the relationship between participating employers and the back office. To understand NBCPSS and PSSPF operational requirements and be able to explain to participating employers. Be responsible for new employer registration in their designated working regions for both the PSSPF and NBCPSS Ensure complete and accurate documents are sent to the back office for registration of new employers

KEY ACTIVITIES

Investigate employer Non-Compliance with NBCPSS and PSSPF Ensure that compliant employers receive compliance certificates for both NBCPSS and PSSPF Perform employer inspections as required by the NBCPSS Receive and attend to stakeholder complaints and report on outcomes Perform PSSPF and NBCPSS awareness and member education for all stakeholders Refer all employers requesting AOD arrangements to the Fund and be part of any sessions and outcomes Ensure that all new employers are registered with the PSSPF and NBCPSS as per the PSSPF SLA and Main Collective Agreement

Reporting and Admin

Submit weekly visits and engagements weekly Provide a yearly and monthly planner for review All travelling requests to be done in line with the year planner. Any urgent requests to be accompanied by motivation.

Innovation and Team Player

Be a team player at all times, meaning work well with your colleagues. Treat each client with respect. Build and maintain relationships at all levels with internal departments to enhance organisational effectiveness and efficiency.

Relationship Management

Strictly adhere to the rules and policies of the Fund, legislation, administration procedures and service level agreements. Mai...
20 Sep 2024;   from: gumtree.co.za

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