Description:
Key areas of Responsibility:Technical Support & Troubleshooting
Diagnosing and resolving hardware and software issues Providing technical assistance to employees or clients Installing, configuring, and updating software applications Setting up and troubleshooting printers, scanners, and other peripherals Network & System Maintenance
Managing and maintaining company networks (LAN/WAN) Configuring routers, switches, and firewalls Monitoring system performance and security Performing regular backups and data recovery Hardware & Software Management
Installing and upgrading computer hardware and operating systems Managing software licenses and ensuring compliance Performing system updates and patch management Qualifications & Education
Diploma or degree in Information Technology, Computer Science, or a related field Relevant certifications (e.g., CompTIA A+, Network N+, Microsoft Certified: IT Support) are a plus Experience
2-5 years of experience in IT support or a similar role Hands-on experience with Windows, macOS, and Linux operating systems Experience with network troubleshooting, hardware repairs, and software installations Technical Skills
Strong knowledge of PC hardware, printers, and peripherals Ability to configure and troubleshoot routers, switches, and firewalls Familiarity with Microsoft 365, Active Directory, and cloud services
Soft Skills
Excellent problem-solving and troubleshooting skills Strong communication and customer service skills Ability to work independently and in a team Strong attention to detail and ability to prioritize tasks Additional Requirements
Valid drivers license and own transport Willingness to travel Must be between 25 and 35 years old
12 Mar 2025;
from:
gumtree.co.za