Description:
A Head Guide and Camp Management Couple play vital roles in ensuring exceptional guest experiences and efficient operations within safari camps or lodges. Below are typical job descriptions and qualifications for these positions:Head GuideJob Description:Guest Experience: Provide guests with exceptional safari experiences, sharing in-depth knowledge of wildlife and ecosystems, and ensuring safety during activities.Team Leadership: Lead and mentor the guiding team, fostering continuous development and adherence to high standards.Equipment Maintenance: Oversee the upkeep of safari vehicles and equipment, ensuring they are in optimal condition.Administrative Duties: Manage schedules, maintain records, and ensure compliance with regulations.Camp Management CoupleJob Description:Operational Oversight: Manage all aspects of camp operations, including guest services, housekeeping, maintenance, and security.Guest Relations: Ensure guests receive personalized attention, addressing their needs and enhancing their overall experience.Staff Management: Recruit, train, and supervise staff, fostering a positive work environment and ensuring service excellence.Financial Management: Oversee budgets, control costs, and manage inventory to ensure financial sustainability.Strategic Planning: Develop and implement plans to adapt to industry trends and maintain high standards.- Experience: Minimum of 2 years as a head guide in a similar lodge environment.
- Certifications: FGASA Level 2 or higher, Advanced Field Guide certificate, valid First Aid Certificate, and relevant firearm handling certifications.
- Licensing: Registered as a field guide with DEAT, valid South African Code 8 Driver’s License, and Public Driver’s Permit (PDP).
- Education: Tertiary qualification in hospitality, tourism, or a related field.
- Experience: 3 to 5 years in a similar management role, preferably within a safari camp or lodge.
- Skills: Strong leadership, administrative competence, adaptability to company systems, and a passion for hospitality and conservation.
- Additional Qualifications: Experience in conservation and qualifications as a walking guide are advantageous.
Requirements:
- Experience: Minimum of 2 years as a head guide in a similar lodge environment.
- Certifications: FGASA Level 2 or higher, Advanced Field Guide certificate, valid First Aid Certificate, and relevant firearm handling certifications.
- Licensing: Registered as a field guide with DEAT, valid South African Code 8 Driver’s License, and Public Driver’s Permit (PDP).
- Education: Tertiary qualification in hospitality, tourism, or a related field.
- Experience: 3 to 5 years in a similar management role, preferably within a safari camp or lodge.
- Skills: Strong leadership, administrative competence, adaptability to company systems, and a passion for hospitality and conservation.
- Additional Qualifications: Experience in conservation and qualifications as a walking guide are advantageous.
10 Mar 2025;
from:
careers24.com