Description:
Our client is seeking a dynamic and passionate Head Guide and Camp Manager Couple to join their team at their prestigious 5-star game lodge. The successful couple will play a vital role in delivering exceptional guest experiences through expert guiding and top-tier lodge management.
Responsibilities
Head Guide:
- Lead and conduct high-quality safari game drives, walks, and other outdoor activities.
- Share in-depth knowledge of local wildlife, flora, and the environment with guests.
- Ensure the safety and well-being of guests during all outdoor activities.
- Oversee guiding team, ensuring high standards of service and professionalism.
- Maintain all necessary certifications and keep up-to-date with environmental and conservation standards.
Camp Manager:
- Oversee daily lodge operations, ensuring that guests receive impeccable service.
- Coordinate lodge staff, manage guest bookings, and ensure smooth day-to-day operations.
- Collaborate with the Head Guide on guiding-related services and guest activities.
- Handle guest complaints, special requests, and ensure the lodge is fully stocked and operational.
- Maintain high standards of cleanliness, comfort, and safety within the lodge.
Requirements:
Our client is seeking a dynamic and passionate Head Guide and Camp Manager Couple to join their team at their prestigious 5-star game lodge. The successful couple will play a vital role in delivering exceptional guest experiences through expert guiding and top-tier lodge management.
Responsibilities
Head Guide:
- Lead and conduct high-quality safari game drives, walks, and other outdoor activities.
- Share in-depth knowledge of local wildlife, flora, and the environment with guests.
- Ensure the safety and well-being of guests during all outdoor activities.
- Oversee guiding team, ensuring high standards of service and professionalism.
- Maintain all necessary certifications and keep up-to-date with environmental and conservation standards.
Camp Manager:
- Oversee daily lodge operations, ensuring that guests receive impeccable service.
- Coordinate lodge staff, manage guest bookings, and ensure smooth day-to-day operations.
- Collaborate with the Head Guide on guiding-related services and guest activities.
- Handle guest complaints, special requests, and ensure the lodge is fully stocked and operational.
- Maintain high standards of cleanliness, comfort, and safety within the lodge.
- Lead and conduct high-quality safari game drives, walks, and other outdoor activities.
- Share in-depth knowledge of local wildlife, flora, and the environment with guests.
- Ensure the safety and well-being of guests during all outdoor activities.
- Oversee guiding team, ensuring high standards of service and professionalism.
- Maintain all necessary certifications and keep up-to-date with environmental and conservation standards.
- Oversee daily lodge operations, ensuring that guests receive impeccable service.
- Coordinate lodge staff, manage guest bookings, and ensure smooth day-to-day operations.
- Collaborate with the Head Guide on guiding-related services and guest activities.
- Handle guest complaints, special requests, and ensure the lodge is fully stocked and operational.
- Maintain high standards of cleanliness, comfort, and safety within the lodge.
Requirements
Head Guide:
- FGASA Level 2 (NQF 4) qualification or higher.
- Proven experience in guiding in a luxury safari lodge environment.
- In-depth knowledge of wildlife, conservation, and the ecosystem.
- Valid first aid certificate.
- Strong communication and interpersonal skills.
- Passion for delivering exceptional guest experiences.
Camp Manager:
- Proven experience in lodge management or hospitality operations.
- Excellent leadership and organizational skills.
- Strong communication and problem-solving abilities.
- A passion for the hospitality industry and guest service excellence.
- Ability to work independently and as part of a team.
- FGASA Level 2 (NQF 4) qualification or higher.
- Proven experience in guiding in a luxury safari lodge environment.
- In-depth knowledge of wildlife, conservation, and the ecosystem.
- Valid first aid certificate.
- Strong communication and interpersonal skills.
- Passion for delivering exceptional guest experiences.
- Proven experience in lodge management or hospitality operations.
- Excellent leadership and organizational skills.
- Strong communication and problem-solving abilities.
- A passion for the hospitality industry and guest service excellence.
- Ability to work independently and as part of a team.
Requirements
Head Guide:
- FGASA Level 2 (NQF 4) qualification or higher.
- Proven experience in guiding in a luxury safari lodge environment.
- In-depth knowledge of wildlife, conservation, and the ecosystem.
- Valid first aid certificate.
- Strong communication and interpersonal skills.
- Passion for delivering exceptional guest experiences.
Camp Manager:
- Proven experience in lodge management or hospitality operations.
- Excellent leadership and organizational skills.
- Strong communication and problem-solving abilities.
- A passion for the hospitality industry and guest service excellence.
- Ability to work independently and as part of a team.
06 Mar 2025;
from:
careers24.com