Description:
Job Description
Overview:
Our client, a leading global travel management company based in South Africa, specializing in touring, leisure travel, and sports tourism, is seeking a Sales & Marketing Coordinator to join their dynamic team. This is an exciting opportunity for someone with a background in the travel industry to support the growth of the business while working closely with the Sales and Operations teams.
The ideal candidate will have a strong ability to manage multiple tasks, assist in proposal development, support marketing initiatives, and maintain client and supplier relationships. This role is perfect for a candidate who is highly organized, with excellent communication skills, and an eagerness to contribute to the success of the business.
Key Responsibilities:
Sales Support: Assist the sales team in writing and compiling sales proposals, primarily for the school travel sector, targeting new and existing customers. Client Proposal Management: Follow up on client proposals, keeping detailed progress reports and ensuring high-quality service delivery. Quotation Handover: Assist the sales team with the handover of quotations to operations once bookings are made, ensuring smooth transitions. CRM Management: Work with the sales team to maintain and update the CRM system, ensuring accurate tracking of proposals and monthly reporting. Marketing Support: Collaborate with the marketing team to create and compile content for newsletters, client social media platforms, and marketing campaigns. Product Development: Assist in reviewing existing client products and help develop new offerings, identifying new suppliers (e.g., DMCs). Client Relationship Management: Maintain and build client relationships, ensuring client expectations are met and proposals are delivered professionally and on time. Supplier Relations: Build and maintain good working relationships with existing and new suppliers, both locally and internationally. Administration: Handle administrative tasks, including document management, filing, and ensuring all proposals, itineraries, and costings are accurate. Travel & Events: Attend site visits, familiarization trips, and events when necessary to enhance product knowledge.Qualifications & Expertise:
Education: Matric or relevant tourism qualification. Experience: 3-5 years of experience in the tourism industry, with a focus on travel management, sales, or marketing. Technical Skills: Proficient in Microsoft Office (Excel, Word, PowerPoint) and experience wit