Description:
LOCATION: Salt River, Cape Town
RESPONSIBILITIES
• Achieve sales targets, manage top-selling and slow-moving stock.
• Market products to existing customers and introduce new items.
• Oversee stock management, including tagging, labeling, and stock counts.
• Provide excellent customer service and handle complaints.
• Manage financial transactions, invoices, and payments.
• Lead and support team members.
• Prepare and edit documents, ensuring accuracy.
• Identify opportunities to improve processes and workflow.
• Use software like Pastel, Microsoft Office, Word, and Excel.
• Build relationships and assist with special projects.
• Keep the sales team informed of trends.
BENEFITS
• Competitive salary based on experience.
• Collaborative and supportive work environment.
Requirements:
KEY PERFORMANCE AREAS
• Proven sales experience with contactable references.
• Strong multitasking and organizational skills in a fast-paced environment.
• Achieve sales targets and maintain product knowledge.
• Ensure brand and merchandising standards are met.
• Maintain client profiles and handle inquiries.
• Prevent stock loss and manage consignment deliveries.
• Resolve account queries and ensure accurate invoices.
• Demonstrate problem-solving abilities and sound judgment.
• Adapt to business needs and contribute to solutions.
REQUIREMENTS
• Retail experience, ideally in luxury décor or the building industry.
• Proficient in Pastel, Microsoft Office, and Google Workspace.
• Strong financial skills and ability to manage cash.
• Adaptable, resilient, and proactive.
• Strong team player and independent worker.
• Excellent communication skills, both written and verbal.
• Able to solve problems and maintain confidentiality.