Tier 4 Senior NOC Engineer

Description:

• 4+ years of experience in a NOC role, with at least one network qualification.
• Proficiency with Ubiquiti, Cambium, or similar wireless vendors.
• Solid understanding of IP networking, dynamic routing protocols, and ISP design networks.
• Basic knowledge of PtMP wireless technologies, 5GHz, and 2GHz applications.
• Expertise in network topology, including access and core networks, and the impact of failures on link capacity and upstream/downstream nodes.
• Capability to manage escalations in the absence of the NOC Manager and oversee infrastructure team responses.
• Fast detection and analysis of node failures, with detailed explanations of impact and causes.
• A strong foundation in networking at the CCNP level.
• As a Senior Network Engineer you should possess these skills and competencies to effectively manage and optimize the network infrastructure at a Tier 4 level. Responsibilities:
  Field Teams:
  
  • Monitor Field Team groups for escalations and assistance requests, including switch renaming, device connection issues, and bespoke requests. PRTG Monitoring:
    
    • Frequent monitoring of PRTG during shifts to identify offline sites/sectors.
    • Alert the Internal NOC group of any offline sites/sectors at the start and end of shifts.
    • Utilize PRTG to identify frequent sector issues and add problematic customers for connection tracking (PING