Description:
- Staff Management: Hiring, training, and supervising staff members to ensure top-notch service across departments.
- Guest Services: Ensuring guests have a positive experience, addressing complaints, and resolving issues.
- Budget and Financial Management: Monitoring budgets, controlling costs, and optimizing revenue through pricing strategies and service offerings.
- Operations Oversight: Managing day-to-day operations, including front desk, housekeeping, and food & beverage services.
- Compliance: Ensuring the business adheres to health, safety, and regulatory standards.
- Marketing and Sales: Implementing promotional campaigns, handling bookings, and maintaining a strong online presence.
- Quality Control: Maintaining high standards of cleanliness, service, and facilities.
Skills:
- Leadership and people management
02 Mar 2025;
from:
gumtree.co.za