Customer Service Agent | Meridian Wine Distribution | Brackenfell | Cape Town

Description:

Meridian Wine Distribution , a trusted leader in the liquor industry , is seeking a highly motivated Customer Service Agent to join their dynamic team. This position is based in Brackenfell, Cape Town and is for a well-known wine company renowned for delivering premium products and exceptional service.

Responsibilities Include:

• Daily Order Check
• Ensure telephones are manned effectively and calls are answered with correct telephone etiquette.
• Attend to all customer queries relating to orders
• Constantly monitor open sales orders and action as required
• Convert sales quote to sales orders as required
• Initiate query with finance for on hold accounts that have placed orders.

Requirements and Experience:

• Grade 12 Essential
• Minimum 1 Year Call Centre Experience
• PC Proficient (MS office suite: word, excel, presentation / Google office suit and email)
• Communication skills – written & verbal
• Customer relationship skills
• Problem solving abilities

Please consider your application unsuccessful if you have not heard from us within 2 weeks.

Requirements:

Meridian Wine Distribution , a trusted leader in the liquor industry , is seeking a highly motivated Customer Service Agent to join their dynamic team. This position is based in Brackenfell, Cape Town and is for a well-known wine company renowned for delivering premium products and exceptional service.

Responsibilities Include:

• Daily Order Check
• Ensure telephones are manned effectively and calls are answered with correct telephone etiquette.
• Attend to all customer queries relating to orders
• Constantly monitor open sales orders and action as required
• Convert sales quote to sales orders as required
• Initiate query with finance for on hold accounts that have placed orders.

Requirements and Experience:

• Grade 12 Essential
• Minimum 1 Year Call Centre Experience
• PC Proficient (MS office suite: word, excel, presentation / Google office suit and email)
• Communication skills – written & verbal
• Customer relationship skills
• Problem solving abilities

Please consider your application unsuccessful if you have not heard from us within 2 weeks.

• Daily Order Check
• Ensure telephones are manned effectively and calls are answered with correct telephone etiquette.
• Attend to all customer queries relating to orders
• Constantly monitor open sales orders and action as required
• Convert sales quote to sales orders as required
• Initiate query with finance for on hold accounts that have placed orders.

• Grade 12 Essential
• Minimum 1 Year Call Centre Experience
• PC Proficient (MS office suite: word, excel, presentation / Google office suit and email)
• Communication skills – written & verbal
• Customer relationship skills
• Problem solving abilities