Description:
Meridian Wine Distribution , a trusted leader in the liquor industry , is seeking a highly motivated Customer Service Agent to join their dynamic team. This position is based in Brackenfell, Cape Town and is for a well-known wine company renowned for delivering premium products and exceptional service.Responsibilities Include:
- Daily Order Check
- Ensure telephones are manned effectively and calls are answered with correct telephone etiquette.
- Attend to all customer queries relating to orders
- Constantly monitor open sales orders and action as required
- Convert sales quote to sales orders as required
- Initiate query with finance for on hold accounts that have placed orders.
Requirements and Experience:
- Grade 12 Essential
- Minimum 1 Year Call Centre Experience
- PC Proficient (MS office suite: word, excel, presentation / Google office suit and email)
- Communication skills – written & verbal
- Customer relationship skills
- Problem solving abilities
Please consider your application unsuccessful if you have not heard from us within 2 weeks.
Requirements:
- Daily Order Check
- Ensure telephones are manned effectively and calls are answered with correct telephone etiquette.
- Attend to all customer queries relating to orders
- Constantly monitor open sales orders and action as required
- Convert sales quote to sales orders as required
- Initiate query with finance for on hold accounts that have placed orders.
- Grade 12 Essential
- Minimum 1 Year Call Centre Experience
- PC Proficient (MS office suite: word, excel, presentation / Google office suit and email)
- Communication skills – written & verbal
- Customer relationship skills
- Problem solving abilities
27 Feb 2025;
from:
careers24.com